Delta Intellicom

Published On November 14, 2015

Might 10-Gigabit Ethernet be in Your Future?

We realize that our clients do not have to “get into the weeds” with us when it comes to the technical aspects of data networks. But it always helps to be familiar with where the industry is heading, and whether it’s relevant to you...

Published On November 6, 2015

The Role of Phone Calls in Business

Business phone calls are some of the most important tasks we manage in business. Some phone calls are more important than others, but all have the ability to impact our business for the better or worse when face-to-face interactions are h...

Published On October 30, 2015

Creating your Telecommunication Team

If you wish to have a successful business, you need to develop a strong team. While a team is essentially meaning your staff members, your team can also mean your telecommunication networks. Through cloud services, VoIP services, and voic...

Published On October 16, 2015

What is a Softphone?

Recently, many businesses are beginning to hear the term “softphone” thrown around when it comes to business phones or phone systems. While some may believe that softphones are physical phones, a softphone is actually describing the s...

Published On October 9, 2015

Protecting your Phone System from Hackers

Every so often, the news will tell us of a new case of hackers gaining access to private and sensitive information. Most often, we hear about these hacks taking place through computers and credit card machines. While these hacks are serio...

Published On October 2, 2015

Storm Management through Telecommunication

While the summer months that bring the thunderstorms are behind us, the winter months are right around the corner. Winter months tend to bring snowfalls and ice, which can make working difficult. Power outages paired with treacherous comm...

Published On September 25, 2015

The Harm in Used Phone Systems

Like many things today, phone systems can be purchased by businesses either brand new or used. However, when you purchase a car or home used you are given the chance to learn about its history. A car comes with a report on accidents and d...

Published On September 18, 2015

Updating your Phone System: What to Consider

Technology is constantly evolving, which means businesses are constantly working hard to keep up with the latest developments. Between new internet features, the latest applications, and even new phone services, businesses have a bevy of ...

Published On September 4, 2015

Should my Business Utilize Video Conferencing?

For many businesses, technology has created new ways for clients and staff members to conduct business. While some technology has been accepted with open arms, other forms of technology have been snubbed by business owners who prefer to h...

Published On August 28, 2015

Using VoIP for a Multiple Location Business

Consistent quality is essential in running a successful business and having a high client retention rate. In order for clients to return and remain loyal to your business, your business must first provide them with a high quality service ...

Published On August 14, 2015

VoIP and IP Telephony: Is there a Difference?

When it comes to telecommunication, there are several terms that can be confusing or interchanged depending on who you are talking to. One combination of these terms includes VoIP and IP telephony. While the terms are often interchangeabl...

Published On July 31, 2015

Using the Conference Phone for your Business

In today’s competitive business world, being able to effectively communicate with both your staff and your clients is a must. If this line of communication breaks down, your business will ultimately suffer the consequences. While many b...