Delta Intellicom

Published On July 17, 2015

Do you Have Automated Attendants?

Ensuring your clients always feel as though they are being heard by your staff is a major step to take to help with client retention. As soon as clients feel as though they are being ignored, they will feel unwelcomed by your business and...

Published On July 10, 2015

Wireless Networks and Small Business

When a small business is just starting out, owners are immediately looking for methods to promote productivity. Without productivity, a small business can fail before it even has a chance to begin. However, some business owners struggle w...

Published On July 2, 2015

Does my Business need Headsets?

Communication is a vital part of any business. Without effective and consistent communication, your business could begin to suffer, especially if it is fairly new. Most businesses choose to supply their staff with hand help phone devices ...

Published On June 19, 2015

The Importance of a Business Phone System

Small business owners are constantly looking for the latest ways to keep their customers and team members connected. Communication is an essential component of running a successful small business, and there are times when business owners ...

Published On June 19, 2015

The Importance of a Business Phone System

While many might believe that a business phone system is no longer relevant, others remain loyal to the business phone system because they are aware of its importance. While technology has provided us with new ways to communicate over the...

Published On June 15, 2015

All about VoIP

VoIP is a commonly used and heard term used within the telecommunication industry. As you learn about how telecommunication can affect and benefit your business, you will probably hear the term used often. However, some business owners ar...

Published On June 12, 2015

Business Phone Etiquette

Like any face to face meeting, a business phone call is essential to having a thriving company. On the occasion that you aren’t able to meet with a client in person, a phone call will have to do. However, a lack of business phone etique...

Published On May 29, 2015

Benefiting from Telecommuting

As technology continues to grow and expand, businesses are able to offer their staff members’ new options within the workplace. Some companies are beginning to offer double monitors for work; others are creating bigger break rooms for r...

Published On May 22, 2015

Choosing your Business Number

Your business number is an essential component to your business. Without a main business number, new clients or customers will be unsure as to how to reach you, which can harm your business. Many new business owners are not aware of how t...

Published On May 1, 2015

Google Cloud for Customer Engagement

A customer contact center is imperative for many businesses and companies, but will add nothing to your business if not run correctly. By connecting your Avaya phone system with the Google Cloud, you are helping to ensure your contact cen...

Published On April 24, 2015

Unified Communications: What you Can Do

Unified communications has become a well-known business application to implement for a number of years. Every year, additional businesses are using unified communications to organize and simplify their communication efforts on a day to da...

Published On April 17, 2015

Video Communication: Driving your Small Business

With the ever growing technology available to small businesses, many are now finding ways to implement video communication. In the past, video communication was only available to a select few businesses that had the money to afford the eq...