Delta Intellicom

Virtualized Deployments for ShoreTel Applications

ShoreTel offers flexible deployment options for its applications, including unified messaging and system administration. These applications can be installed on either physical or virtual servers, providing versatility to suit various IT environments. Deployments can be centralized or distributed, allowing customers to optimize their setup based on specific needs and infrastructure. Physical Servers: On-Premise: Ideal for organizations […]...

Streamline Your Business Communications with Avaya / Nortel BCM

Are you a small to medium business owner looking to enhance your communication systems without getting bogged down by technical jargon? The Avaya / Nortel Business Communication Manager (BCM) is designed to simplify and enhance how your business communicates, offering a comprehensive solution that merges various communication tools into one easy-to-use platform. Why Choose Avaya […]...

Stay Connected Anywhere, anytime with Avaya / Nortel CS1000 PBX

The Avaya/Nortel Communication Server 1000 (CS1000) PBX (Private Branch Exchange) is a robust and feature-rich enterprise communication platform designed to meet the complex communication needs of businesses. Here are some key features and benefits of the CS1000 PBX: Scalability: The CS1000 PBX is highly scalable and can accommodate the communication needs of businesses of all […]...

Unlock Advanced Communication Capabilities with Avaya’s CallPilot

Avaya’s CallPilot Unified Messaging is a powerful application designed to enhance productivity and streamline operations within your enterprise. By seamlessly integrating various communication channels, including presence, real-time communications and near real-time communications CallPilot provides a unified user experience that empowers your team to collaborate effectively anytime, anywhere, and on any device. Real-time communications refer to […]...

Quality of Service (QoS) in VOIP

QoS refers to a set of techniques and mechanisms used to manage and optimize the performance, reliability, and consistency of network services or applications. QoS ensures that certain traffic types or applications receive better treatment over others, prioritizing critical data and ensuring a satisfactory user experience. Voice over IP (VoIP) systems, Quality of Service (QoS) […]...

Voice over Wide Area Network (WAN)

Voice over WAN refers to the transmission of voice communications over a wide area network, typically using internet protocols. This allows for voice communication to be extended beyond local networks, enabling individuals or organizations to communicate over long distances. Voice over WAN is commonly implemented using VoIP (Voice over Internet Protocol) technology, which digitizes voice […]...

Ethernet Switching

Imagine you have a big office building with lots of rooms, and each room has a bunch of people who need to communicate with each other. Now, you want a way for all these people to talk to each other quickly and efficiently. Think of the office building as your network. It’s the place where […]...

VLAN in Ethernet Switch

In an Ethernet network, VLANs (Virtual Local Area Networks) are used to logically segment a physical network into multiple virtual networks. This segmentation allows for the isolation of traffic, improved network performance, enhanced security, and simplified network management. For example, imagine you have a big house with many rooms, each room representing a different group […]...

When to upgrade your PBX?

Identifying the need to upgrade your PBX (Private Branch Exchange) system is essential to ensure that your organization’s communication infrastructure remains efficient, secure, and aligned with evolving business needs. Frequent call drops, poor call quality, delays, and other performance issues are clear indicators that your PBX system may need an upgrade. Upgrading to a more […]...

Importance of Audio Conferencing in Small Business.

Audio conferencing plays a significant role in the success of small businesses by providing a cost-effective and efficient means of communication. Small businesses often have limited budgets. Audio conferencing reduces the need for travel, which can be a significant cost-saving measure. It eliminates expenses related to transportation, accommodation, and other associated costs. Small businesses may […]...

Can we send the voice through the existing data network?

Data network and voice communication often coexist in modern business environments, and the integration of these two types of communication is typically facilitated through a converged network infrastructure. In many modern business environments, Ethernet wiring is used not only for data networking but also for voice communication. The convergence of voice and data over a […]...

Do you need to upgrade your network design with the existing Ethernet Switch?

Ethernet switching is fundamental to the delivery of Voice over Internet Protocol (VoIP) services, and Ethernet switching supports voice traffic efficiently and ensures a high-quality communication experience. Ethernet switching is a fundamental networking technology that enables the communication of devices within a Local Area Network (LAN). It involves the use of Ethernet switches, which are […]...