Streamline Your Business Communications with Avaya / Nortel BCM

Are you a small to medium business owner looking to enhance your communication systems without getting bogged down by technical jargon? The Avaya / Nortel Business Communication Manager (BCM) is designed to simplify and enhance how your business communicates, offering a comprehensive solution that merges various communication tools into one easy-to-use platform.

Why Choose Avaya / Nortel BCM?

All-in-One Communication Solution:

Unified Communications: Imagine having all your communication tools in one place. With BCM, you can handle voice calls, emails, faxes, and instant messages from a single platform. This integration means you spend less time switching between different tools and more time focusing on your business.

Easy Collaboration: With features like instant messaging and presence management, your team can see who’s available and communicate instantly, making collaboration smooth and efficient.

Boost Productivity and Efficiency:

Voicemail to Email: No more missed messages. BCM allows you to receive voicemail directly in your email inbox, so you can listen and respond no matter where you are.

Automated Call Handling: The auto-attendant feature directs calls to the right person or department without needing a receptionist. This ensures that your customers are always greeted professionally and routed correctly.

Scalable and Future-Proof:

Grow with Confidence: Whether you’re a small business with a handful of employees or a growing enterprise with multiple branches, BCM scales with you. Start with the features you need now and expand as your business grows.

Hybrid Flexibility: BCM supports both traditional phone lines and modern internet-based calls, so you can transition to new technology at your own pace without having to overhaul your entire system.

Enhanced Customer Service:

Professional Call Handling: Ensure that every customer call is answered promptly and routed correctly, enhancing the customer experience.

Efficient Customer Support: With advanced call centre features, your support team can manage high volumes of calls, track customer inquiries, and ensure quick resolutions.

Reliable and Trusted:

Proven Technology: BCM is built on robust, reliable technology known for its performance and quality. It’s a trusted solution used by businesses worldwide.

Global Support: Available in over 120 countries, BCM comes with the assurance of global support and service, ensuring that help is always at hand.

Simple, Effective, and Powerful – The BCM Advantage

User-Friendly: Designed with the end-user in mind, BCM’s interface is intuitive and easy to navigate, making it simple for your team to use without extensive training.

Cost-Effective: By consolidating multiple communication tools into one system, you can reduce the costs associated with maintaining and managing separate systems.

Mobile Integration: Stay connected on the go. BCM’s mobile integration ensures that you and your team can access the system from anywhere, ensuring business continuity.

Ready to Transform Your Business Communication? If you’re ready to take your business communication to the next level, contact us today to learn more about how Avaya / Nortel BCM can benefit your business. Let’s simplify your communication and enhance your business efficiency together.