Chances are that your phone system is the lifeline of your business. For many industries, the phone is still the #1 way to connect with new and repeat business. And the last few years of upheaval have resulted in a large number of businesses adapting to work-from-home conditions that persist – this is difficult, if not impossible, without a good business phone system. Your business still requires real-time collaboration, and the right phone system can make this as seamless as it would be in a shared office. So how do you find the best phone system for your business? Follow this guide.
Archive for the ‘ Business Phones ’ Category
In most industries, the phone is the lifeline of your business. Client and customer calls are what keep your business moving from day to day. Without those leads that come in over the phone, much of your business activities would stop. So, like everything else about your business, your phone system needs to keep up with the times. Recent and not-so-recent advancements in phone technology have propelled the office phone from analog to digital and then onto the cloud (like most business technology these days). Is it worthwhile for you to move your business phone system to the cloud? In short, yes, because the benefits of this shift will be far-reaching.
Remote work is very common today, as many workplaces and employees appreciate the flexibility that it affords them. However, special modifications need to be made to ensure that they are able to securely and easily communicate with you, each other, and your customers. One of the best solutions is VoIP. Why are VoIP remote workers so efficient?
One of the choices that you have to make when setting up any business is how you’re going to handle phone calls. In many cases, small business owners assume that the call volume will be manageable enough that they can just use their own cell phone. This is almost never a good solution. The alternative of paying for a separate cell phone and carrying two is hardly better. If your small business will have a physical location like a storefront or office, it becomes even more important to have a true business phone system set up (either instead of or in addition to a call center). But how do you choose the right one among all of the telecom options out there? Knowledge is power in this case. Read on for a primer on PBX phone systems to help you better understand them while making the choice.
Running a business as smoothly as possible requires finding the best services to partner with. For many businesses these days, that includes picking a business phone system that will meet every one of their organization’s needs. There are so many options out there today, and plenty of them are high-quality, so it often comes down to figuring out what your specific requirements are.
Your business wants to serve every customer as efficiently as possible. One way to accomplish this is with automatic call distribution (ACD). This system is an effective method of taking incoming calls and directing them to the person who is best able to meet the caller’s needs, whether that is someone in the sales department or the help desk.
Every business needs access to certain tools to do a great job, including things like internet and electricity. Unfortunately, these services can really add up and end up taking a toll on your bottom line. There are numerous ways to lower your business phone bill so that you get the same great service without sacrificing what you need. How can you lower your phone bill?
Voice over Internet Protocol (VoIP) technology is more popular now than ever before, thanks to its versatility and affordable cost. However, it does have some unique vulnerabilities that business owners need to be aware of. Your VoIP system could be exploited and used as a tool for fraud by opportunistic criminals. What are the signs your VoIP system has been hacked?