If you are in the market for an automatic call distribution system, you may be wondering what features are necessary or available for your business’s call center. Nowadays, automatic call distribution systems offer a wide variety of features to meet your individual needs. These features give you options for how calls are issued, where calls can be relayed, and what happens to callers after they have been placed in a queue. Here are four features to consider for your automatic call distribution system that employees and callers alike will love.Read the rest of this entry »
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A reliable phone system is vital for any business, and we often take the ability to make calls for granted until something goes wrong. If your company uses a private branch exchange (PBX) to complete calls, you may have run into a few operational issues. While PBX systems have a reputation for being fairly low-maintenance, every system can have its quirks and errors. If you have experienced any of the following issues with your PBX system, follow these 4 PBX maintenance tips to keep your business’s phones running smoothly.Read the rest of this entry »
You and your employees rely on your phone system every day to help you effectively manage and grow your business through reliable communication. In the world of telecommunications, there are plenty of phone systems on the market, each with their own benefits and drawbacks. But when it comes to voice solutions, many businesses find VoIP, or voice over Internet protocol, phone systems to be the most effective and flexible option. There are several benefits to VoIP systems that make them excellent voice solutions for growing businesses. Here are a few of the benefits of switching your business to VoIP.Read the rest of this entry »
If your business covers a large or loud area, you probably encounter situations in which an overhead paging system would be useful. Trying to get the attention of one particular person on a spacious lot or in a loud workshop can be challenging. In some situations, handheld pagers or walkie talkies simply aren’t feasible. An overhead paging system can make any business run faster, smoother, and more efficiently.Read the rest of this entry »
When it comes to choosing the right phone system for your business, there’s plenty to consider. You’ll want to keep in mind what kind of technology your office will be using, how much of your business is conducted over the Internet, your rate of growth, and more. Luckily, we’ve got you covered with a helpful guide to your business phone system options. Here are some tips for helping you find the right phone system for your business in 2019.
Traditional Landline Systems
A traditional landline system is supported by a phone company, so for many new business owners, this may seem like a simple and straightforward option. These analog systems require that you use-on-premises PBX hardware in order to utilize extension functions on your phone systems. This can be a headache when it comes to setting up your phone system, especially since many phone providers are phasing out these services in favor of wireless and cloud-based phone systems.This can also make it difficult to find the necessary hardware or repair it down the road.
Virtual Phone Systems
Another option is the virtual phone system,which uses a main business phone number to connect to remote workers. This type of system would connect to remote workers using their own home or mobile phones, which can be great for small businesses that require a lot of remote work. Virtual phone systems give you great options that you typically won’t have on your own personal phone to make remote work much easier. Unfortunately,these systems are more like extensive call-forwarding systems than full-fledged phone systems. They rely on your personal phone bills and may make things difficult as your business grows down the road.
VoIP Phone Systems
Lastly, VoIP phone systems use an internet connection rather than traditional copper landline wires. By running your phone service over the same Internet you use for your other business devices, VoIP systems can give you access to features that previously required large-scale,expensive PBX hardware, such as automated attendants and computer integration.These systems can even send voicemails to email inboxes for easy record-keeping. While you need to have a strong, consistent Internet connection to run these phone systems, they have many benefits that can allow your phone system to grow with your business.
Phone System Solutions from Delta Intellicom
Want to learn more about the ways we can help improve your business? Delta Intellicom can satisfy all of your telecommunication needs, whether you need help with your new VoIP system or just want to streamline your existing office phone network. We have served the Maryland, Washington, D.C, Northern Virginia, and Pennsylvania areas for over20 years and offer an unparalleled customer experience. We have the expertise and products to fulfill all of your phone service and data needs. For more information, contact us online or give us a call at 1-800-946-3358. For more tips, follow us on Facebook, Twitter, and Pinterest.
If you’re looking to create a successful digital workspace, keeping up with technology is critical. Often, having the right technology can help keep you ahead of your competitors, and depending on your industry, the right phone system may make all the difference. New phone software allows for a wide variety of benefits that are user-friendly, cost-effective, and essential for maintaining quality customer relations. If you think your phone system may be obsolete, check through this list of signs it’s time to upgrade. Read the rest of this entry »
Logging onto the world wide web puts your data at risk. There are countless sophisticated hackers who work diligently to find ways to bypass all your security efforts. This not only puts your data at risk, but it makes your customers’ data vulnerable to theft as well. Stay ahead of the game by following this guide for keeping your data protected. Read the rest of this entry »
Is it time to upgrade or change your business phone system? You’ll know if your current system isn’t operating as optimally or effectively as you need it to. In general, it’s recommended that businesses update their phone systems once every five years to ensure that the system is comparable to industry standards. Follow this guide to learn if your business would benefit from a new phone system. Read the rest of this entry »