
PBX phone systems are a great option for many businesses due to their scalability that allows businesses to tailor them to their needs.
One of the choices that you have to make when setting up any business is how you’re going to handle phone calls. In many cases, small business owners assume that the call volume will be manageable enough that they can just use their own cell phone. This is almost never a good solution. The alternative of paying for a separate cell phone and carrying two is hardly better. If your small business will have a physical location like a storefront or office, it becomes even more important to have a true business phone system set up (either instead of or in addition to a call center). But how do you choose the right one among all of the telecom options out there? Knowledge is power in this case. Read on for a primer on PBX phone systems to help you better understand them while making the choice.