If you have ever run a business, you’re familiar with just how far each and every dollar can go. Sometimes a system your business uses gets slow and cumbersome to use, but the fact that it’s already in place outweighs that and you continue to use it to avoid the cost of installing a new system. There comes a time when eventually, that infrastructure is in dire need of upgrading, and that’s true of business phone systems as well. If you’re thinking you may need to replace your business phone system, here are some factors you may want to consider before pulling the trigger.
Maximum Efficiency
At some point, you may find your business phone system overwhelmed with outgoing and incoming calls. At that point, it’s time to realize that your system isn’t capable of the efficiencies you need. Every call missed is a dollar wasted, if not more!
Receptionists juggling calls and being unable to keep up means that your efficiencies are being cut into, so you may want to think about a new business phone system that’s capable of more robust features, like automated dialing, auto attendants, or voicemail to email/text. Some of these new technologies can help you squeeze that extra productivity out of every day, which adds up in the end.
Ease of Use
Tech that’s easy to use can never be underrated within the workplace. Think about it this way: if you’re onboarding new workers and having to spend hours during their first few weeks teaching them how the business phone system works, it’s probably not a very effective system. Beyond that, you also want to avoid leaving your employees frustrated by a clunky, difficult phone system, which can impact both their morale and productivity. Consider an upgrade if this describes your phone system—you know who you are if this applies to you!
Room for Growth
No matter what the industry you work in is, no matter what your business aspirations are, you always want to leave room to grow. You just never know if you’ll somehow start doing double the work you’re currently doing in a year’s time. Older systems can be difficult to expand, so if you’re working with dated tech, you may want to consider something that’s easier to add more phone lines to or any additional features you may need down the road.
Phone System Solutions from Delta Intellicom
Want to learn more about the ways we can help improve your business? Delta Intellicom can satisfy all of your telecommunication needs, whether you need help with your new VoIP system or just want to streamline your existing office phone network. We have served the Maryland, Washington, D.C, Northern Virginia, and Pennsylvania areas for over 20 years and offer an unparalleled customer experience. We have the expertise and products to fulfill all of your phone service and data needs. For more information, contact us online or give us a call at 1-800-946-3358. For more tips, follow us on Facebook, Twitter, and Pinterest.