Company managers have many responsibilities and often take the smooth operation of their phone systems for granted – until it doesn’t work any more. Maintaining your VoIP system is simple, and will prevent much bigger problems down the road. Here are some simple tips to follow to ensure your operation runs efficiently.
Keep A Security Protocol in Place
Security protocols are key for businesses working with private information to ensure that operations are not compromised, and it is especially important for VoIP systems. They help protect your business against any unauthorized access to secure information, such as through eavesdropping or illegal recordings. Law firms, healthcare offices, federal facilities, and other ventures with stringent requirements must be especially aware of their security protocols.
Keep Your Phone System Provider in the Loop
Scheduling routine maintenance calls with your VoIP business system provider allow you to make operational adjustments to your system and report on employee and customer feedback.
Changing Your Network?
Your VoIP business system needs to be connected to your network at all times to function. If you are planning to make changes to your network, consider how this will affect your phone system. Changes may result in downtime, so you may need to plan with and inform your employees, or schedule the changes during times of low customer usage.
Make Backups Before Every Upgrade or Repair
Although working with a professional phone service should prevent any major issues during an upgrade or service call, making a backup of your system is still highly recommended. If a communication outage should occur during the service call, you can restore the system configuration afterwards to ensure no additional lost downtime.
Your Hardware is Important Too!
Keeping additional handsets and cords handy is a smart move and will ensure your business can continue to operate unabated should one of your phones break down physically!
Get In Touch With Delta Intellicom Today!
Our motto is “All things telecommunications” for a reason–Delta Intellicom has your back when it comes to understanding unified communication and the ins and outs of any phone system. You can contact us with questions, and we’ll help you work towards implementing this technology into your business. Move into the new world of business and take us with you when you do!
For over 20 years, Delta Intellicom has served the Maryland, Washington DC, Northern Virginia, and Pennsylvania areas in their phone service and data solution needs. By selling high quality products from leading brand names like Avaya, ShoreTel, and Nortel, Delta Intellicom is the only name you need to know when it comes to phone and data services for your business.