By installing a multi-line business phone system, you ensure that you’re always available to your customers, thus developing long-lasting working relationships. You’ll also notice a bump in your office communication and overall productivity. We all know the value of having quality phone services. Still, a multi-line business phone system specifically can offer several benefits and address many needs that businesses of various sizes may be facing.
Posts Tagged ‘ business communication ’
We’ve learned a lot of things over the course of the last year when it comes to sales. In an instant, almost everything everywhere was instantly changed to online-only, even in industries we never thought possible, like office work, grocery, and manufacturing. Even kids in school and university had to immediately switch to online forms of learning at home exclusively practically overnight. This world event led to a huge increase in online traffic sales, and with that, increased online business telecommunications. Some industries that were already adapted to online selling did fine or maybe even thrived during the pandemic. But others that weren’t prepared fell short in terms of business telecommunication. Here are a few steps you can take action to improve your business telecommunications in the age of primarily digital sales. Read the rest of this entry »
Fun fact: did you know that call recording originated from answering machine technology? Back in the 1930s, the first answering machine was developed with magnetic tape strips to allow users to leave a short recording if no one was available at that time. This recording technology eventually paved the way for the first tape recorder, which was used for many years to record phone calls. The answering machine’s time is long gone in the modern age, and call recording is now done 100% digitally. Call recording and monitoring are used by thousands of businesses and corporate spaces nowadays for a multitude of reasons. Here are some core reasons why call recording can help refine and build your business towards success. Read the rest of this entry »
The primary purpose of technology is to make simple tasks easier and more efficient. Sometimes, a phone call or a text chat is not enough to express ideas to coworkers, business associates, or other parties. This situation is among the many reasons why video conferencing can be a massive benefit to a business’s daily operations. When considering if video conferencing is a worthwhile investment, keep in mind the following advantages and perhaps tips and tricks from experts. Read the rest of this entry »
Whether your company uses phones for customer service, business-to-business transactions, or internal communication, call recording is an incredibly valuable feature. When employees speak to coworkers, customers, or clients on the phone, small yet essential details can get lost in the conversation. Call recording allows employees to refer back to discussions for training purposes, improved recordkeeping, and more. Businesses in any sector can benefit from a phone system with call recording capabilities. Here are four benefits of business phone systems with call recording features.Read the rest of this entry »
Every business faces unique challenges and has unique requirements for maintaining effective and consistent communication. As you’re shopping around for the appropriate business phone system, there are some factors that you should keep in mind before you make your decision. Here are some tips for choosing the right phone system for your business. Read the rest of this entry »
Video conferencing is one of the most important things that most small businesses do to get in touch with vendors, customers, and other professionals. While everyone needs to participate in video conferences and conference calls, they can sometimes be driven off the rails by unprepared or unprofessional participants. To ensure that your scheduled video conference goes off without a hitch, here are some of the basics that you need to know! Read the rest of this entry »