Taking advantage of the available technologies is how a business stays ahead. Using a predictive dialer is essential for some companies, particularly cold calling to make sales. In today’s increasingly competitive business landscape, any edge you can get is worth pursuing. Many modern call centers utilize predictive dialers these days, but you may be unfamiliar with the benefits. Here are some reasons you may want to use a predictive dialer for your business.
Posts Tagged ‘ business communications ’
While conference bridges and other phone solutions work well in many situations, sometimes you just need a face-to-face chat. Video conferencing solutions for businesses have many uses in the modern office, some of which are unexpected. Many in-person meetings and tasks can actually be accomplished with similar results using video conferencing, which can save time and money by reducing the need for employee travel. Here are five uses for video conferencing that can help your business become more productive, spend less time and money, and place less emphasis on physical locations.Read the rest of this entry »
Welcome to the future. While we aren’t quite to the point of sending hologram messages, à la Princess Leia, we are getting pretty close, and might have surpassed that technology in some ways. We’re talking about video conferencing — a technology that allows us to communicate face-to-face with customers, coworkers, friends, and family without the need to travel to see them. With many applications, both commercial and personal, here’s why video conferencing for business needs to be a part of your company’s plan. Read the rest of this entry »
Those who work within an office setting know how often they use the telephone to communicate. In a business world run mainly by e-mail, those phone calls are essential, but can become a distraction during the work day. When your office phone rings, you must stop whatever project you were working on to answer and hold the phone. As you conduct your conversation, you may need to ask a team member a question, which means placing the client on hold to leave your desk. Because you are limited to your desk by a cord and handheld device, phone calls tend to harm productivity at times rather than increase it.
When it comes to growing a small business, mobility has become a key factor. In previous years, time and money has been spent on providing devices along with technology training for employees. Once the devices were distributed for use by the business, time was then spent on monitoring the devices to ensure they are being used properly. In today’s business world, employees are more willing to bring in their own devices, such as cellular phones, laptops, and tablets, to the office. Businesses no longer need to spend the time or money to train their employees or purchase devices, which means that time and money can be spent helping to grow the business. Mobility as an option with your business also comes with a number of other benefits as well. These benefits include:
- Productivity- Employees are able to complete work without being physically in the office. The ability to access documents, contact information, and e-mails allow more to get done in less time.
- Money- Mobility allows employees to stay connected to clients no matter where they are located. By eliminating the need to travel, businesses are saving money on travel expenses along with saving time that would have been wasted during travel. Should travel still be necessary, employees still have the ability to work during travel.
- Customers- Mobility allows customers and clients to stay connected to your employees at all times. This eliminates the feeling of being pushed aside or forgotten by customers and will help strengthen the relationship your business has with its customers.
Delta Intellicom understands how important mobility is for a growing small business. We offer top products from the biggest names within the telecommunication industry such as Shoretel and Avaya to ensure your business stays connected and mobile. We also offer maintenance and monitoring services for your networks and phone systems to prevent any downtime that may occur.
To get started with Delta Intellicom, call us today at 1-800-946-3358 or visit our contact page!