For all things Telecommunications

Posts Tagged ‘ business phone etiquette ’

How Call Recording Supports Your Business

Friday, May 13th, 2022
Delta Intellicom Call Recording

Call recording keeps everyone accountable and pinpoints problem areas.

Having call recording support can really be a significant benefit to your existing business. In fact, with many employees still working remotely, there are increasing needs to have the proper implementation of voice recordings in place. The reality is, VoIP phone recordings are often the best recourse for business owners looking to create confidence within their business and excel in the realm of customer service simultaneously. Ultimately, if you don’t have phone recordings then you lack the ability to make sure you are aware of what is happening during these calls. Here are just a few clear benefits associated with VoIP recordings and how they enhance any type of business.

Read the rest of this entry »

How to Polish Your Phone Answering Skills

Wednesday, November 25th, 2015
Phone Ettiquette

Take a deep breath, smile, and have a great conversation!

Answering the phone can be difficult. There are days when you just are not feeling well and don’t feel like talking on the phone. It can be hard to be nice on the phone, especially if you view it as a distraction from more important work. Being happy, memorable, and helpful on the phone is a skill that’s developed over time with practice and experience. Here are some healthy phone habits you can put into use now to develop your phone skills. Read the rest of this entry »

Business Phone Etiquette

Friday, June 12th, 2015

phone-etiquetteLike any face to face meeting, a business phone call is essential to having a thriving company. On the occasion that you aren’t able to meet with a client in person, a phone call will have to do. However, a lack of business phone etiquette could mean a poor business call. It is important to have a general understanding of business phone etiquette in order to provide your customers with the best customer service possible. A lack of customer service could result in a lack of loyal customers, which is never good for business.

Read the rest of this entry »