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Posts Tagged ‘ business phone systems ’

4 Reasons Why A Multi-Line Business Phone System Is Worth It

Friday, October 8th, 2021
 4 Reasons Why A Multi-Line Business Phone System Is Worth It

Installing a multi-line business phone system will help you manage the dozens of calls you go through.

By installing a multi-line business phone system, you ensure that you’re always available to your customers, thus developing long-lasting working relationships. You’ll also notice a bump in your office communication and overall productivity. We all know the value of having quality phone services. Still, a multi-line business phone system specifically can offer several benefits and address many needs that businesses of various sizes may be facing.

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The Main Benefits of Call Recording to Businesses

Friday, October 1st, 2021
The Main Benefits of Call Recording to Businesses Delta Intellicom

Sometimes call center agents may be having areas that they need to improve

Today businesses are in the run to improve, if not invent, new ways to engage and satisfy their customers owing to increased competition. Telephone communication has remained a great way for businesses and customers to engage one another. Telephone communication has, however, had some challenges. For instance, some decisions cannot be made by customer care executives but need the attention of the top management. These changes necessitated the improvement of business calls to include a feature of call recording. Although call recording is a great communication feature, many companies overlook its benefits. This blog post compiles the main advantages of call recording to businesses

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The Main Benefits of Using Call Queuing

Friday, September 17th, 2021
The Main Benefits of Using Call Queuing

Everybody has experienced waiting in a line of a call queue when they contact a customer service or sales rep.

If you have to wait as a customer, you want to know that somebody will be there soon to help you, and a call queue allows you to set your expectations for your callers like this very easily. Everybody has experienced waiting in a line of a call queue when they contact a customer service or sales rep. In fact, most people are now anticipating a long hold before they even dial up a number, which could make them annoyed at the thought of getting in touch with your company. When you are trying to provide a friendly customer experience, annoyance is the worst emotion you want your customers to feel. This is where call queuing comes in. Read on to learn all about it and how it can help your company!

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The Hidden Secret of Hosted Phone Solutions

Thursday, May 20th, 2021
delta intellicom hosted phone solutions

What is the secret of hosted phone solutions? Read this to find out!

When you are in the market for a commercial phone system, there’s a lot of technical lingo thrown around that can be quite confusing to the average buyer. For example, when you begin your search for an installation plan for your new phone systems or for setting up your own contact center, you will likely be recommended a variety of hosted phone solutions. But to someone who is not well versed in the telecommunications industry, you probably don’t even know what that really means, much less what your options are. Well, Delta Intellicom is here to tell you a little secret about hosted phone solutions– almost all varieties perform the exact same function. Take some time to learn about the world of hosted phone solutions for your business before jumping in on a purchase.  Read the rest of this entry »

Benefits of Using a Scalable Business Phone System

Monday, November 2nd, 2020
Benefits of Using a Scalable Business Phone System

If you’re looking for the right business phone system for your needs, consider one that is scalable and will grow with you.

Think about your onboarding process at your business. Hopefully, it’s as simple as adding new employees into your systems, giving them some keys, and going from there. It’d be counterproductive if you had to replace your system every time you expanded the number of employees you had. Instead, you want something that scales with you, as every business is aiming to grow. Scalable business phone systems allow you to add new phones without taking apart your old system. If you’re looking for the right business phone system for your needs, consider one that is scalable and all the benefits that would come with it.

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How Traditional Phone Systems Could Be Holding Your Business Back

Friday, October 16th, 2020
How Traditional Phone Systems Could Be Holding Your Business Back

Traditional phone systems can’t help your business keep up today’s demands.

Despite the emerging new technologies, many small businesses have yet to catch up with the times and make use of the exciting new telecommunication technologies. If your business office or company still uses traditional phone systems for your business operations, you may be missing out on things like Voice Over IP (VoIP), robust phone software, or cloud-based call handling. Let’s look at a few ways traditional phone systems might just be holding you and your business back. Read the rest of this entry »

Things to Keep in Mind When Shopping for Business Phone Systems

Friday, August 30th, 2019
Things to Keep in Mind When Shopping for Business Phone Systems
This post will walk you through a few of the factors you should consider before you purchase a new business phone system.

If you’re in the market for a new business phone system, you’re likely already aware of just how many options there are. The market is saturated with different options for phones and communication devices, and it can be challenging to wade through them all. Fortunately, at Delta Intellicom, we have the experience to help you sort through the details you need and the ones you can skip. Today, we’ll discuss a few of the factors you should consider before you purchase a new business phone system

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Benefits of Cloud Based Phone System

Friday, July 28th, 2017

Benefits of Cloud Based Phone System

Cloud based phone systems provide companies with a lot of freedom and flexibility.

In today’s workforce, accessibility is high on everyone’s priority list. With technology the way it is, people do not want to be limited to where and when they can work. With cloud based systems, workers are given all kinds of freedom to get their jobs done. In many ways, this type of phone system is superior to others systems on the market. Here are some of the benefits of a cloud based phone system and why you should consider getting one for your business. Read the rest of this entry »