A telephone system is a vital piece of infrastructure for any modern organization because it connects your business to clients and customers and allows your employees to communicate effectively with each other. A key system and private branch exchange (PBX) are the two primary phone systems used in today’s market. The best option for your business depends on your organization’s size, the number of handsets required, the call volume, and what type of features you need, such as voicemail, conference calls, and advanced call queuing. Here are the core differences between a key system and a PBX system.
Posts Tagged ‘ business-phone ’
If you’re looking to create a successful digital workspace, keeping up with technology is critical. Often, having the right technology can help keep you ahead of your competitors, and depending on your industry, the right phone system may make all the difference. New phone software allows for a wide variety of benefits that are user-friendly, cost-effective, and essential for maintaining quality customer relations. If you think your phone system may be obsolete, check through this list of signs it’s time to upgrade. Read the rest of this entry »
The telecommunications industry has always been and will continue to be a driving force in business. It not only enables the delivery and reception of important messages, but it also enables business development, encourages participation, and helps maintain security. Telecommunications includes telephone communication, voice over internet protocol software, and over-the-top communications, which include voice and messaging communication, content including television and music, and cloud-based offerings like computing and storage. It also includes supporting businesses that provide online tutorials and other web-based services. To continue to properly and adequately improve and facilitate business operations, telecom companies must stay current with the needs and expectations of business operations. Here are three trends to look for this year. Read the rest of this entry »