Today’s smartphones are highly capable of many tasks; you can probably start and run a business using just a smartphone. You and your small team may have fared with personal phones when starting your small business. However, you can’t go on professionally servicing your clients or efficiently collaborating with coworkers without a more sophisticated, dedicated business phone system. It’s like starting a successful home business but not moving into a bigger office as you prosper. Every growing business will need upgrades. As your small business grows, so does your team, clients, and overall business needs, including a business phone system to support that growth. Read the rest of this entry »
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Constant and effective communication between business team members is necessary for their success. Using the right telecommunication tools helps keep teams connected and current. Several businesses hold regular team meetings or conferences to keep everyone in the loop and gauge progress. Conference bridge easily facilitates the meeting for all, better than the traditional conference call. Learn more about what a conference bridge is and how it can be a smart business solution for your company’s success. Read the rest of this entry »
Uptime in the telecommunications world is of the utmost importance. It is a metric used to measure the performance and reliability of service. For businesses that rely heavily on phone systems, such as call centers and contact centers, achieving a high uptime is critical to their operations. In fact, some of the common causes of downtime to phone systems include human error, equipment failure, and power outages. Keep reading to understand the impacts of uptime on any business, and use these tips to improve your phone system’s uptime.
While modern work environments focus on making use of fast internet connections, computers, and reliable phone systems, we can’t forget to mention the fax machine. Of course, many believe this piece of technology is outdated; the emergence of hosted cloud-based eFax services doesn’t seem to drum up too much excitement among business owners. Today, we’re here to bust three myths about faxing and using eFax in the business setting. Hopefully, then you can see the ways using an eFax service can benefit your business operations, whatever they may be. Read the rest of this entry »
The fax machine has been around for a lot longer than you probably think. It was invented way back in 1843, and even though many people think it has been replaced by email and the internet, it hasn’t. People still send over 17 billion faxes every year, because faxing information is secure, it is legally binding, and it is pretty convenient. When was the last time you saw a fax machine? Unless you have one at your business, finding a place to fax something can be inconvenient. And even if you do have a fax machine, there are other aspects of owning one that can be costly and inconvenient. For these reasons and more, many people have made the switch to eFax.