A phone system upgrade can do wonders to improve your business efficiency.
For many businesses, upgrading and updating their phone systems is part of improving their business overall. The realty is, just like many consumers are upgrading their smartphones quite frequently, businesses who want to be on the forefront of technology and not get lost in the shuffle will also require updates to all their telephone systems. Ultimately, this tends to mean that businesses will also be updating and innovating their phone systems as well as finding ways to effectively and efficiently improve their business overall. Here are just a few ways that updating your phone systems can do wonders towards improving your business operations overall.Read the rest of this entry »
Ultimately, having these tools — like RingCentral can enhance the overall communication efforts and methods implemented within your business — thereby allowing it to thrive and grow a lot more seamlessly and effectively.
When it comes to maximum security, there is no denying that RingCentral is a great option — mainly as most people are constantly on their desktop or phone. RingCentral is a perfect way to access all your communications virtually anytime. The reality is that RingCentral users can easily access their communication methods via mobile apps, websites, or desktop machines. Ultimately, many businesses are implementing more stringent measures to ensure that their employees can get their jobs done effectively and efficiently, especially when not working from a traditional office setting. Here are just some of the biggest perks companies gain when they add RingCentral to their business.
Such reduction in interdepartmental calls saves the costs incurred on calls, thus resulting in overall cost reduction.
Automatic call distribution (ACD) is a technology that manages agent-client calls. The system connects calls to the next available agent for resolving the issue that the customer may be affected by. Automatic call distribution is essential in the following ways.
Phone system features go a long way toward helping or hindering your business productivity. Here are five new exciting phone system features that you’ll look forward to implementing into the rest of your communication functions.
Call Forwarding
Being able to forward your calls is not all that exciting nor is it new. However, new technology has taken this familiar feature and made it even more convenient and accessible. The Find Me, Follow Me feature means that you’ll never miss an important call. You can forward your calls to any device and set filters for when you’d rather not be bothered.
Voicemail Transcription
Sometimes our busy schedules don’t allow us the time to sit and listen to our daily voicemails. With voicemail transcription, you can receive the message while you’re in a meeting or in a loud environment. Instead of holding your phone up to your ear, simply read the transcription like a text.
Easy Network Expansion: VoIP
With traditional phones, each physical phone needs its own phone line. VoIP phone networks allow businesses to add as many phones to the network as needed. They connect to your computer network either directly through computers or into the network itself. Software phones require even less as they operate with software on your computer.
Monitor, Whisper, Barge, and Record
Voice calls have gone digital. This means that you’ll be able to easily integrate advanced features with your phone. The monitor feature allows for listening in on calls while the whisper will allow a manager or supervisor to speak to the internal party. The barge feature allows another party to join a call already in progress and record starts two-way recording.
Intuitive Browser Interface
The intuitive browser interface allows you to access all these new features in a simple way. The interface will easily allow you to make changes and configure the system in a way that suits your business functions. Change your greetings, view stats, and manage calls all from the browser interface.
Phone System Solutions from Delta Intellicom
Want to learn more about the ways we can help improve your business? Delta Intellicom can satisfy all of your telecommunication needs, whether you need help with your new VoIP system or just want to streamline your existing office phone network. We have served the Maryland, Washington, D.C, Northern Virginia, and Pennsylvania areas for over20 years and offer an unparalleled customer experience. We have the expertise and products to fulfill all of your phone service and data needs. For more information, contact us online or give us a call at 1-800-946-3358. For more tips, follow us on Facebook, Twitter, and Pinterest.
As your business grows, your staff and responsibilities will grow as well. Your phone system should grow with you. In order to keep your business running efficiently, even as doing business gets complicated, you should consider updating your phone system. A private branch exchange, or PBX, phone system can help ease communication and business operations for your company by linking every aspect of your business. These computerized communication systems are easy to maintain, affordable, and have a variety of benefits and features that can help your business. Here are just a few reasons why you should invest in a PBX phone system.
Maximize Control
By using a PBX phone system, you centralize the communications for your company. Instead of a long list of contact information for everyone at your company, you will have a single point of contact through which communications can be filtered and easily managed. Plus, the system prevents multiple calls from blocking one another, allowing you to conduct business better, with fewer headaches–and no phone tag.
Improve Internal Communications
When you call another number within your company, even within the same office building, it will be routed outside and back to the other phone, possibly incurring charges and adding unnecessary steps to your internal communications. With a PBX system, the call never needs to leave your internal communications system. This results in fewer errors and more cost-effective communication within your company.
Web Integration
Modern PBX systems can even circumvent traditional telephone systems on the whole. When you utilize web integration with your PBX system, you can run your calls over the Internet using VoIP, or “voice over Internet Protocol.” This can help you avoid telephone bill costs and integrate your communications into a simple, cloud-based system.
Minimal Maintenance
When you use a cloud-based system for your communications, you won’t need to worry about new equipment. This makes the update to PBX phone systems a simple and user-friendly upgrade. Plus, over the long run, this will eliminate many maintenance and equipment repair costs associated with a traditional phone system.
Easy Automation
PBX phone systems allow for easy automation through the use of an automated attendant. Rather than a receptionist, your calls will be routed through an automated menu. In order to keep your automated routing uncomplicated and user-friendly, be sure to include the option to bypass long instructions by entering an extension.
Phone System Solutions from Delta Intellicom
Want to learn more about the ways we can help improve your business? Delta Intellicom can satisfy all of your telecommunication needs, whether you need help with your new VoIP system or just want to streamline your existing office phone network. We have served the Maryland, Washington, D.C, Northern Virginia, and Pennsylvania areas for over 20 years and offer an unparalleled customer experience. We have the expertise and products to fulfill all of your phone service and data needs. For more information, contact us online or give us a call at 1-800-946-3358. For more tips, follow us on Google+, Facebook, Twitter, and Pinterest.
If call recording software is something that’s on your radar, here are five reasons to opt for it in your business.
As a business owner, weighing the pros and cons of each technology upgrade is a crucial part of any change for your company. Not all technology lives up to expectations, and all of it tends to come with a pretty hefty price tag. If call recording software is something that’s on your radar, here are five reasons to opt for it in your business. Read the rest of this entry »
For any business, there are many different important aspects that need focusing on to guarantee success. One of these areas you always need to be paying attention to is communication. Most businesses nowadays rely heavily on email, text messages, and social media that they sometimes forget how important a good business phone system is. Business phone systems are one of the primary ways in which customers and your employees will communicate with one another, so you need to make sure you are investing in a good one. Here are five aspects of good business phone systems you should make sure your current or potential new one has. Read the rest of this entry »
When your business starts to expand, your phone system needs to keep up with the demand.
Is it time to upgrade or change your business phone system? You’ll know if your current system isn’t operating as optimally or effectively as you need it to. In general, it’s recommended that businesses update their phone systems once every five years to ensure that the system is comparable to industry standards. Follow this guide to learn if your business would benefit from a new phone system. Read the rest of this entry »
