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5 Exciting Phone System Features

Friday, March 29th, 2019
5 Exciting Phone System Features
Upgrade your phone system this year!

Phone system features go a long way toward helping or hindering your business productivity. Here are five new exciting phone system features that you’ll look forward to implementing into the rest of your communication functions.

Call Forwarding

Being able to forward your calls is not all that exciting nor is it new. However, new technology has taken this familiar feature and made it even more convenient and accessible. The Find Me, Follow Me feature means that you’ll never miss an important call. You can forward your calls to any device and set filters for when you’d rather not be bothered.

Voicemail Transcription

Sometimes our busy schedules don’t allow us the time to sit and listen to our daily voicemails. With voicemail transcription, you can receive the message while you’re in a meeting or in a loud environment. Instead of holding your phone up to your ear, simply read the transcription like a text.

Easy Network Expansion: VoIP

With traditional phones, each physical phone needs its own phone line. VoIP phone networks allow businesses to add as many phones to the network as needed. They connect to your computer network either directly through computers or into the network itself. Software phones require even less as they operate with software on your computer.

Monitor, Whisper, Barge, and Record

Voice calls have gone digital. This means that you’ll be able to easily integrate advanced features with your phone. The monitor feature allows for listening in on calls while the whisper will allow a manager or supervisor to speak to the internal party. The barge feature allows another party to join a call already in progress and record starts two-way recording.

Intuitive Browser Interface

The intuitive browser interface allows you to access all these new features in a simple way. The interface will easily allow you to make changes and configure the system in a way that suits your business functions. Change your greetings, view stats, and manage calls all from the browser interface.

Phone System Solutions from Delta Intellicom

Want to learn more about the ways we can help improve your business? Delta Intellicom can satisfy all of your telecommunication needs, whether you need help with your new VoIP system or just want to streamline your existing office phone network. We have served the Maryland, Washington, D.C, Northern Virginia, and Pennsylvania areas for over20 years and offer an unparalleled customer experience. We have the expertise and products to fulfill all of your phone service and data needs. For more information, contact us online or give us a call at 1-800-946-3358. For more tips, follow us on FacebookTwitter, and Pinterest.

Why You Should Invest In A PBX Phone System

Friday, December 21st, 2018
Why You Should Invest In A PBX Phone System
How much do you know about pbx systems?

As your business grows, your staff and responsibilities will grow as well. Your phone system should grow with you. In order to keep your business running efficiently, even as doing business gets complicated, you should consider updating your phone system. A private branch exchange, or PBX, phone system can help ease communication and business operations for your company by linking every aspect of your business. These computerized communication systems are easy to maintain, affordable, and have a variety of benefits and features that can help your business. Here are just a few reasons why you should invest in a PBX phone system.

Maximize Control

By using a PBX phone system, you centralize the communications for your company. Instead of a long list of contact information for everyone at your company, you will have a single point of contact through which communications can be filtered and easily managed. Plus, the system prevents multiple calls from blocking one another, allowing you to conduct business better, with fewer headaches–and no phone tag.

Improve Internal Communications

When you call another number within your company, even within the same office building, it will be routed outside and back to the other phone, possibly incurring charges and adding unnecessary steps to your internal communications. With a PBX system, the call never needs to leave your internal communications system. This results in fewer errors and more cost-effective communication within your company.

Web Integration

Modern PBX systems can even circumvent traditional telephone systems on the whole. When you utilize web integration with your PBX system, you can run your calls over the Internet using VoIP, or “voice over Internet Protocol.” This can help you avoid telephone bill costs and integrate your communications into a simple, cloud-based system.

Minimal Maintenance

When you use a cloud-based system for your communications, you won’t need to worry about new equipment. This makes the update to PBX phone systems a simple and user-friendly upgrade. Plus, over the long run, this will eliminate many maintenance and equipment repair costs associated with a traditional phone system.

Easy Automation

PBX phone systems allow for easy automation through the use of an automated attendant. Rather than a receptionist, your calls will be routed through an automated menu. In order to keep your automated routing uncomplicated and user-friendly, be sure to include the option to bypass long instructions by entering an extension.

Phone System Solutions from Delta Intellicom

Want to learn more about the ways we can help improve your business? Delta Intellicom can satisfy all of your telecommunication needs, whether you need help with your new VoIP system or just want to streamline your existing office phone network. We have served the Maryland, Washington, D.C, Northern Virginia, and Pennsylvania areas for over 20 years and offer an unparalleled customer experience. We have the expertise and products to fulfill all of your phone service and data needs. For more information, contact us online or give us a call at 1-800-946-3358. For more tips, follow us on Google+, Facebook, Twitter, and Pinterest.

5 Reasons Why Call Recording Is Worth The Investment

Friday, November 30th, 2018

5 Reasons Why Call Recording Is Worth The Investment

If call recording software is something that’s on your radar, here are five reasons to opt for it in your business.

As a business owner, weighing the pros and cons of each technology upgrade is a crucial part of any change for your company. Not all technology lives up to expectations, and all of it tends to come with a pretty hefty price tag. If call recording software is something that’s on your radar, here are five reasons to opt for it in your business. Read the rest of this entry »

5 Aspects Of A Good Business Phone System

Friday, November 2nd, 2018

5 Aspects Of A Good Business Phone System

It may be time to upgrade your phone system.

For any business, there are many different important aspects that need focusing on to guarantee success. One of these areas you always need to be paying attention to is communication. Most businesses nowadays rely heavily on email, text messages, and social media that they sometimes forget how important a good business phone system is. Business phone systems are one of the primary ways in which customers and your employees will communicate with one another, so you need to make sure you are investing in a good one. Here are five aspects of good business phone systems you should make sure your current or potential new one has. Read the rest of this entry »

Does My Business Need a New Phone System?

Friday, August 3rd, 2018

Does My Business Need a New Phone System?

When your business starts to expand, your phone system needs to keep up with the demand.

Is it time to upgrade or change your business phone system? You’ll know if your current system isn’t operating as optimally or effectively as you need it to. In general, it’s recommended that businesses update their phone systems once every five years to ensure that the system is comparable to industry standards. Follow this guide to learn if your business would benefit from a new phone system. Read the rest of this entry »

Why Your Small Business Needs a Cloud Based Phone System

Friday, July 20th, 2018

Why Your Small Business Needs a Cloud Based Phone System

Does your business operate on a cloud-based phone system?

No matter the size of your business, communication between your employees, yourself, and your clients is paramount. In the modern age, communication is not limited to one medium. In order to run a successful business, communication must take the form of phone calls, emails, paper mail, and text messages, which can be a lot to handle. Many companies these days no longer use on-site telephony infrastructure and instead operate using a cloud based system. Consider switching to a cloud based communication system for your small business today! Read the rest of this entry »

5 Reasons Your Business Should Still Have a Landline

Monday, July 16th, 2018

5 Reasons Your Business Should Still Have a Landline

Does your business still have a landline?

As advanced as technology has become and as important as mobility is to business operations, there is still great importance in having a landline for your office. As much as your employees and team members rely on mobile devices, landlines are still the backbone of business communications inside the office. Here are five reasons you should keep your landline service for your business. Read the rest of this entry »

3 Benefits of Using Video Conferencing as a Tool for Your Business

Friday, July 6th, 2018

3 Benefits of Using Video Conferencing as a Tool for Your Business

The modern workplace will often require professionals to travel to various cities and work remotely.

Video conferencing is a tool that many professionals use to help maintain business operations in changing and diverse environments. It clears a path to better, more efficient, and more frequent communication. It is the key to the development and performance of business communications. Read the rest of this entry »