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Posts Tagged ‘ call quality ’

What’s Impacting Your VoIP Call Quality?

Friday, June 5th, 2020
What’s Impacting Your VoIP Call Quality?

When you set up your business with a hosted phone solution, you expect the VoIP call quality to reflect your operation’s reliability.

When you set up your business with a hosted phone solution, you expect the VoIP call quality to reflect your operation’s reliability. On occasion, you and your employees may notice a minor or significant drop in your VoIP call quality. While the situation is not as dire as complete phone system downtime, these reduced call qualities can negatively impact your business in other ways. Your initial reaction may be to blame your telecommunications provider for the sub-par service. In reality, there can be other issues with your internet connectivity that could impact your VoIP call quality. Read the rest of this entry »

Dealing with VoIP Call Quality Issues in Office Phone Systems

Friday, July 22nd, 2016
call quality

Ensuring VoIP call quality should be a priority for your business.

Call quality issues can severely interfere with your business’s workflow and communications. And while voice-quality issues are less prevalent in today’s VoIP systems than they were a few years ago, problems can still occur from time to time. VoIP calls can be much more difficult to troubleshoot because network activity can change throughout the day. Here are some basic troubleshooting steps you can take to get your office’s VoIP system back in order. Read the rest of this entry »