Unfortunately, telecommunication has gotten a bad rep. This is in part because of how tough it is to create a meaningful connection over the phone. When you’re talking to someone face-to-face, you can immediately see their reaction and empathize with what they’re going through. Some telecommunicators aren’t interested in that, which is why we see things like “cold calling” pop up and make us immediately think of negativity. Telecommunication is a necessary part of modern life, but it doesn’t need to be a cold, negative experience—in fact, we have some tips on how you can make sure everyone ends up feeling great about their telecommunication experience.
Posts Tagged ‘ communication ’
2020 was a rough year for most of us, but one good thing to come out of was the rise of telecommunications technology and industry. In 2019, industry heads were already preparing to make 2020 their biggest year yet in terms of advancements. But no one expected a deadly global pandemic to force millions to work and learn from home to make their efforts significantly more important. Here are a few subcategories within the telecommunications industry that grew tenfold in 2020, making them great technologies to look out for as we continue 2021. Read the rest of this entry »
You and your employees rely on your phone system every day to help you effectively manage and grow your business through reliable communication. In the world of telecommunications, there are plenty of phone systems on the market, each with their own benefits and drawbacks. But when it comes to voice solutions, many businesses find VoIP, or voice over Internet protocol, phone systems to be the most effective and flexible option. There are several benefits to VoIP systems that make them excellent voice solutions for growing businesses. Here are a few of the benefits of switching your business to VoIP.Read the rest of this entry »
Video conferencing is a tool that many professionals use to help maintain business operations in changing and diverse environments. It clears a path to better, more efficient, and more frequent communication. It is the key to the development and performance of business communications. Read the rest of this entry »
When it comes to setting up your business phone system, there is nothing that will create a more professional, simple system than PBX phones. PBX, or Private Branch Exchange, links all of the phones within your office space together and offers a variety of benefits traditional phones can’t compete with. Not only can PBX help keep your system easy to navigate, but it improves customer satisfaction, and cuts cost too. Let’s take a look at five of the other benefits these fantastic phone systems can offer your business. Read the rest of this entry »
Many people have given up on using landlines for their mobile devices. It’s just more convenient for individuals to have all their calls directed to their smartphones, because they always have them while on the go, in the office, or at while at home. It’s become a question for businesses if they even need landline phone systems to run their daily operations. Here is some insight on the matter. Read the rest of this entry »
Millennials are about to make up the biggest percentage of the working population. Actually, according to a Pew Research Center analysis of the 2015 census, they already are — having recently surpassed Generation X-ers — totaling 53.5 million, or about 34%. With that in mind, it’s time to start adjusting to the way millennials work and interact. It can be a tricky situation to navigate, but certainly one that’s worth exploring. We wrote recently about dealing with millennials in the workplace, and we’re back to specifically explain why they won’t answer your calls even though they spend the whole day staring at their phones. Read the rest of this entry »