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Posts Tagged ‘ phone services ’

Reasons to Use a Message or Music On Hold

Monday, November 30th, 2020
Reasons to Use a Message or Music On Hold

Providing your customers with a message or music on hold can have significant benefits. Keep reading to learn more!

We’ve all experienced the joys of on-hold music. It’s something to keep you distracted, and sometimes, you may even find yourself humming along. That may be the case, but the psychology behind having music on hold runs much deeper than that. Music and messages on hold were intentionally designed with plenty of science behind them. How do callers react to being put on hold? What understanding can we get about customers and how messages or music on hold impact them? Message or music on hold could be beneficial for you, but it’s important to understand what they really have to offer.

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Which Type Of Phone System Is Right For My Business in 2019?

Friday, March 8th, 2019
Which Type Of Phone System Is Right For My Business in 2019?
When it comes to choosing the right phone system for your business, there’s plenty to consider.

When it comes to choosing the right phone system for your business, there’s plenty to consider. You’ll want to keep in mind what kind of technology your office will be using, how much of your business is conducted over the Internet, your rate of growth, and more. Luckily, we’ve got you covered with a helpful guide to your business phone system options. Here are some tips for helping you find the right phone system for your business in 2019.

Traditional Landline Systems

A traditional landline system is supported by a phone company, so for many new business owners, this may seem like a simple and straightforward option. These analog systems require that you use-on-premises PBX hardware in order to utilize extension functions on your phone systems. This can be a headache when it comes to setting up your phone system, especially since many phone providers are phasing out these services in favor of wireless and cloud-based phone systems.This can also make it difficult to find the necessary hardware or repair it down the road.

Virtual Phone Systems

Another option is the virtual phone system,which uses a main business phone number to connect to remote workers. This type of system would connect to remote workers using their own home or mobile phones, which can be great for small businesses that require a lot of remote work. Virtual phone systems give you great options that you typically won’t have on your own personal phone to make remote work much easier. Unfortunately,these systems are more like extensive call-forwarding systems than full-fledged phone systems. They rely on your personal phone bills and may make things difficult as your business grows down the road.

VoIP Phone Systems

Lastly, VoIP phone systems use an internet connection rather than traditional copper landline wires. By running your phone service over the same Internet you use for your other business devices, VoIP systems can give you access to features that previously required large-scale,expensive PBX hardware, such as automated attendants and computer integration.These systems can even send voicemails to email inboxes for easy record-keeping. While you need to have a strong, consistent Internet connection to run these phone systems, they have many benefits that can allow your phone system to grow with your business.

Phone System Solutions from Delta Intellicom

Want to learn more about the ways we can help improve your business? Delta Intellicom can satisfy all of your telecommunication needs, whether you need help with your new VoIP system or just want to streamline your existing office phone network. We have served the Maryland, Washington, D.C, Northern Virginia, and Pennsylvania areas for over20 years and offer an unparalleled customer experience. We have the expertise and products to fulfill all of your phone service and data needs. For more information, contact us online or give us a call at 1-800-946-3358. For more tips, follow us on Facebook, Twitter, and Pinterest.

Benefits of Wireless Headsets for your Office

Monday, August 25th, 2014

Wireless Headsets for BusinessWith all businesses, communication is key. Communicating with clients as well as communicating among your staff is key when it comes to running a successful business, and how you do so is critical. Many businesses will simply use hand-held phones and devices to communicate to one another and to clients outside of the office, not realizing that there is a healthier and more productive method to use when trying to communicate. Wireless headsets are beneficial for your business in a number of ways, including:


  • Sound Quality- Using a wireless headset to communicate with clients will improve overall sound quality. Higher quality speakers will allow employees to hear the conversation better while a mouthpiece will allow the receiving end to hear you clearer without any outside noise.
  • Safety- Wireless headsets will reduce the amount of radio frequency radiation that employees are exposed to throughout the day.
  • Productivity- Wireless headsets allows your employees to continue other tasks while still carrying on a conversation. Being hands free will allow more tasks to get done without neglecting clients.
  • Health- Wireless headsets will prevent extra stress and tension on your neck, back, and shoulders that tends to build by using hand held devices.


Delta Intellicom, we offer wireless headsets and phone systems for businesses through the leading brand names in the industry. Wireless headsets have the ability to change the way your employees conduct business, allowing your business to grow. Professionalism is key when conducting business, and wireless headsets can help you reach your full potential of professionalism.


For over 20 years, Delta Intellicom has served the Maryland, Washington DC, Northern Virginia, and Pennsylvania areas in their phone service and data solution needs. By selling high quality products from leading brand names like Avaya, ShoreTel, and Nortel, Delta Intellicom is the only name you need to know when it comes to phone and data services for your business.



To get started with Delta Intellicom, call us today at 1-800-946-3358 or visit our contact page!


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