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Posts Tagged ‘ phone system features ’

How A Better Phone System Could Help You Win More Business

Thursday, December 24th, 2020
How A Better Phone System Could Help You Win More Business

A VoIP phone system could just be the telecommunication solution that will empower you and your employees to earn more business over the phone!

You want your business to succeed, and your phone system plays a more prominent role in that success than you may think. If your particular business depends on making calls and receiving calls to get customers, you need to use the right phone system and all its features to get you closer and closer to your sales goals. Simply knowing the differences between different business phone systems available to you and making the right choice for your voice solution can greatly impact your business. With this all being said, a VoIP phone system could just be the telecommunication solution that will empower you and your employees to earn more business over the phone! Read the rest of this entry »

Reasons to Use a Message or Music On Hold

Monday, November 30th, 2020
Reasons to Use a Message or Music On Hold

Providing your customers with a message or music on hold can have significant benefits. Keep reading to learn more!

We’ve all experienced the joys of on-hold music. It’s something to keep you distracted, and sometimes, you may even find yourself humming along. That may be the case, but the psychology behind having music on hold runs much deeper than that. Music and messages on hold were intentionally designed with plenty of science behind them. How do callers react to being put on hold? What understanding can we get about customers and how messages or music on hold impact them? Message or music on hold could be beneficial for you, but it’s important to understand what they really have to offer.

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4 Useful Features of Automatic Call Distribution Systems

Friday, June 21st, 2019
automatic call distribution
Here are four features to consider for your automatic call distribution system that employees and callers alike will love.

If you are in the market for an automatic call distribution system, you may be wondering what features are necessary or available for your business’s call center. Nowadays, automatic call distribution systems offer a wide variety of features to meet your individual needs. These features give you options for how calls are issued, where calls can be relayed, and what happens to callers after they have been placed in a queue. Here are four features to consider for your automatic call distribution system that employees and callers alike will love.

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