Choosing a VOIP phone system can be overwhelming, as many options are available.
VoIP phone systems are one of the most versatile and affordable ways to get the phone service that your business needs. However, choosing it can be a little overwhelming, as there are so many different options on the market today. What are some of the things you should consider when choosing business phone systems at your workplace?
Still feeling unsure about whether or not your business needs a multi-line business phone system?
While using a multi-line business phone system has its obvious benefits, it can still be difficult to make the switch. Transitioning to a new phone system entirely can feel like a big deal. That said, while the transition can present its own learning curve, there are so many benefits that you’ll be thankful you made the switch at the end of it.
Still, feeling unsure about whether or not your business needs a multi-line business phone system? Here are a few considerations to make that may influence your decision.
PBX phone systems are a great option for many businesses due to their scalability that allows businesses to tailor them to their needs.
One of the choices that you have to make when setting up any business is how you’re going to handle phone calls. In many cases, small business owners assume that the call volume will be manageable enough that they can just use their own cell phone. This is almost never a good solution. The alternative of paying for a separate cell phone and carrying two is hardly better. If your small business will have a physical location like a storefront or office, it becomes even more important to have a true business phone system set up (either instead of or in addition to a call center). But how do you choose the right one among all of the telecom options out there? Knowledge is power in this case. Read on for a primer on PBX phone systems to help you better understand them while making the choice.
Automatic call distribution is critical for keeping your business or call center running smoothly and maintaining customer satisfaction.
Your business wants to serve every customer as efficiently as possible. One way to accomplish this is with automatic call distribution (ACD). This system is an effective method of taking incoming calls and directing them to the person who is best able to meet the caller’s needs, whether that is someone in the sales department or the help desk.
There’s a significant difference between on-premise and hosted phone systems that businesses should be aware of.
Phone systems are a critical part of any business, and choosing the right one can determine whether or not your employees have access to the tech that they need to get the job done. Two of the most common options for phone systems are on-premise and hosted services. Which is right for you, on-premise or hosted?
Modern business phone systems do more than make simple phone calls—new functionality can improve work efficiency.
Modern business phone systems have become complex, web-based interfaces that need to do more than simply make audio-based phone calls. Communication technology has seen exponential growth in recent years, which has become a major boon to businesses as it makes productivity smoother and simpler no matter where your employees are.
Scalable phone systems can save you money in the long run and offer the necessary flexibility for your company and its employees.
Scalable phone systems mean always having a functional, efficient system regardless of how many calls you receive or phone lines you need. So, how does your current phone system measure up? If it’s cumbersome to add lines when you need them, or your phones start acting up when you get over a certain number of incoming calls, you should consider revamping your system with a more manageable, scalable phone system. So, what exactly do scalable phone systems look like, and how do they make it easier for your growing business?
An IP-PBX phone system keeps your business connected to its customers at an affordable price.
What kind of business you have can determine what kind of phone system you need. For most businesses, the IP-PBX system is the superior option over a traditional PBX, which is generally only used by emergency services now due to their guaranteed stability. This type of phone system comes with several important benefits over a traditional PBX system.
