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Posts Tagged ‘ phone systems ’

Five Steps to Troubleshoot Your PBX Phone System

Thursday, March 4th, 2021

Many businesses today use PBX, or Private Branch Exchange, for their phone systems because it saves the cost of installing an individual outside line for each user. Instead, the system allows individual users to share a number of outside lines and create internal connections seamlessly, all using the digital power of VoIP (for the most part – some companies still have legacy, analog PBX systems). Like any technology, however, PBX can have its small technical issues, specifically jitter (disarranged sound on the call), latency or lag, and interference. Luckily, many of the most common issues in your PBX phone system you can troubleshoot yourself with these steps.

A PBX phone system can have its small technical issues, but many of the most common issues you can troubleshoot yourself with these steps.

Make sure your PBX phone system is meeting ready by troubleshooting it first!

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Phone System Repairs: To Replace or Repair?

Thursday, February 4th, 2021
phone system repairs delta intellicom

A good phone system is essential to any office environment, so when you need phone system repairs, it may be time to consider whether to repair or replace.

All technology has an expiration date, and phone systems are no different, meaning phone system repairs may be in the future. A system that was cutting edge technology long ago may not be as well aged as one expected. It is hard for older technologies to keep up with cutting edge new advancements. But some other cases might just be a temporary problem that can be fixed through repair. If not updated frequently, a business must consider phone system repairs, and if that isn’t adequate, complete replacement. Here are some questions a business owner should ask themself when determining whether to fix their current telephone system or start fresh with something new. 

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4 Phone System Concerns That Affect Customer Satisfaction

Friday, January 15th, 2021
Phone system

Your company’s phone system should be easy to navigate. Here are some of the most common errors that could cause you to lose valuable business.

The humble telephone has come a long way. As advanced as modern technology is, sometimes it’s much less frustrating to speak with a live human than an automated phone tree. In the end, swift service should be your top priority. Otherwise, you risk losing precious revenue to one of your competitors. Your company’s phone system should be easy to navigate. Here are some of the most common errors that could cause you to lose valuable business.

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4 Useful Features of Automatic Call Distribution Systems

Friday, June 21st, 2019
automatic call distribution
Here are four features to consider for your automatic call distribution system that employees and callers alike will love.

If you are in the market for an automatic call distribution system, you may be wondering what features are necessary or available for your business’s call center. Nowadays, automatic call distribution systems offer a wide variety of features to meet your individual needs. These features give you options for how calls are issued, where calls can be relayed, and what happens to callers after they have been placed in a queue. Here are four features to consider for your automatic call distribution system that employees and callers alike will love.

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What to Look for in a Business Phone System

Monday, April 29th, 2019

Ensuring that your company has a reliable, effective phone system is an underrated yet critical step to your businesses success. No matter how many options your customers have to reach you; if they’re in a hurry, need personal assistance, or just want to make sure you’re human –phones are the best option. Having a decent phone system will also help you to look more professional, which is why it’s crucial that you find the right system for your business. With the many different options out there, it can be challenging to decide what will be the best fit for you, which is why we’ve put together this list of what to look for in your new phone system.

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What Are PBX Systems?

Friday, June 22nd, 2018

What Are PBX Systems?

While some businesses still enjoy the traditional nature of using an operator, even more, have chosen more modern options that involve computers.

The options for business phone systems are designed to give owners and managers the necessary tools for success. Having the ability to communicate effectively with both business partners and clients enables you to spread the message of your brand, fill orders, and expand your business. The PBX phone system is one option that has emerged in recent years because of its benefits and flexibility. Read on for more information about PBX systems, what they are, and how they work. Read the rest of this entry »

How to Reduce Your Phone System Maintenance Costs

Thursday, February 1st, 2018

How to Reduce Your Phone System Maintenance Costs

Keep your phone maintenance costs low with these tips!

As a business owner, you’re always looking for ways to reduce the overhead costs associated with the daily operation of your business. One area where there are probably many opportunities to save is with your business phone system. Here are a few tips for you follow for reducing your phone system maintenance costs, including physical adjustments and network upgrades. Read the rest of this entry »

Benefits of Virtual Phone Systems

Friday, November 3rd, 2017

Benefits of Virtual Phone Systems

Virtual phone systems are gaining popularity by companies in recent years.

With every investment business owners make into their companies, telecommunications is one of the most important systems as it gives your clients and customers access to your products and services. Regardless of how long you’ve been in business, especially for new companies, you want to operate with professionalism and integrity, giving your customers and clients all the confidence you want them to have in choosing your service or products as their preferred provider. Here are some of the benefits you’ll receive when using a virtual phone system for your business.    Read the rest of this entry »