There are a lot of great benefits that make a VoIP system the best option for a business with remote workers.
Remote work is very common today, as many workplaces and employees appreciate the flexibility that it affords them. However, special modifications need to be made to ensure that they are able to securely and easily communicate with you, each other, and your customers. One of the best solutions is VoIP. Why are VoIP remote workers so efficient?
Businesses should consider taking advantage of these contact center trends to increase customer satisfaction and ease of communication.
While we have traditionally denoted the business call center in the past, the fact is that technology has pushed these operations into the realm of contact centers—where communication in all forms takes place. They’re not really centers anymore, either. Rather than being stationed in a facility, contact centers are now disbursed across the globe as remote work continues to be a preferred method for many businesses. There are a few notable contact center trends expected to take off in 2023.
Knowing proper video conference etiquette will allow you to maintain your professionalism even when you’re working remotely.
One major cultural shift that has come out of the pandemic is that so much of business is done virtually now, even for small businesses. Teleconferencing really is a new standard of business these days. And while the jokes about pairing your suit jacket with your pajama pants are great, it’s also important to remember that business etiquette is still of value. Just because we can live a slightly more laid-back life when we work from home, doesn’t mean all of the rules of business etiquette go out the window. In fact, it actually means there are new ones to learn. Let’s touch base on 3 broad video conference etiquette tips to keep it professional.
Video conferencing is a great way to collaborate with fellow employees.
With all the web talk going on over the last year and a half due to the pandemic, a lot of businesspeople have gotten used to hearing all this web-related jargon all the time. That being said, there are still two commonly misused terms that both have to do with conferencing via the Internet: video conferencing and web conferencing. Believe it or not, there is actually a pretty significant difference between the two! Here are the major differences between web conferencing and video conferencing, so you’ll know how to be prepared for each beforehand without any misunderstandings. Read the rest of this entry »
Here are some of the best ways cloud-based phone systems can prove their utility — more than you may have initially thought.
You might be wondering how to adequately back up all your key files and data for those working remotely. Cloud-based storage solutions are not just dedicated to your computer; they can also be incredibly useful when it comes to your smartphone. The reality is, almost everyone these days has a smartphone with all their vital data on it. Having an effective and efficient place for people to store all of their critical data and make calls from anywhere can make living life from any location convenient and secure. Here are some of the best ways cloud-based phone systems can prove their utility — more than you may have initially thought.
If you’re looking for the right business phone system for your needs, consider one that is scalable and will grow with you.
Think about your onboarding process at your business. Hopefully, it’s as simple as adding new employees into your systems, giving them some keys, and going from there. It’d be counterproductive if you had to replace your system every time you expanded the number of employees you had. Instead, you want something that scales with you, as every business is aiming to grow. Scalable business phone systems allow you to add new phones without taking apart your old system. If you’re looking for the right business phone system for your needs, consider one that is scalable and all the benefits that would come with it.
We have a few tips for you to practice for better video conferencing, now that many are turning to telework.
During this time, while many are turning to video conferencing for telework, a few things can go grand, and others can go very wrong. Many people have experience video conferencing and participating in virtual calls in the office, and some are adjusting to working with this useful telecommunications tool at home. Whatever your circumstances may be, we have a few tips for you to practice for better video conferencing. Read the rest of this entry »
Voice over IP solutions make remote work and telecommuting far more productive and secure.
Plenty of businesses have already turned to voice over IP solutions to enable the best work from telecommuting workers. These are workers who work remotely, either at home, while on travel, or anywhere else away from their office phone and computer. Telecommuting offers flexibility to businesses and employees. Companies can save money on leasing physical office space and attract workers from a greater talent pool. Employees get the flexibility of working outside of the typical office-environment and cuts out the hassle of commuting to work. Telecommuting is the way of the future, and voice over IP provides the best tools to support a company’s remote workforce. Read the rest of this entry »
