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3 Useful Tools for Contact Centers

Friday, August 2nd, 2019

Last week we discussed the essential pieces of telecommunications technology necessary for call centers. This week, we are delving into the needs of the call center’s hip younger brother: the contact center. Contact centers are like call centers in that they bridge the communication gap between consumers and corporations, but contact centers have a 21st-century twist. Where call centers primarily rely on phone calls, contact centers open things up to text and video communication through email, instant messaging, and video chat. Here are three exciting tools that can help your contact center excel.

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5 Uses for Video Conferencing in Business

Thursday, July 11th, 2019

While conference bridges and other phone solutions work well in many situations, sometimes you just need a face-to-face chat. Video conferencing solutions for businesses have many uses in the modern office, some of which are unexpected. Many in-person meetings and tasks can actually be accomplished with similar results using video conferencing, which can save time and money by reducing the need for employee travel. Here are five uses for video conferencing that can help your business become more productive, spend less time and money, and place less emphasis on physical locations.

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Why You Business Should Use Video Conferencing

Friday, August 17th, 2018

Does your business use video conferencing?

Does your business utilize video conferencing? Video conferencing allows companies to host meetings with correspondents from all over the world. This type of technology is different than video calling, which is normally just between two people. Nowadays, you can participate in a video conference with your computer, smartphone, or mobile device as long as it has enough internet connectivity. Video conferencing has been a significant difference-maker in how many businesses interact internally and externally. Here are a few more advantages of video conferencing for businesses. Read the rest of this entry »

3 Benefits of Using Video Conferencing as a Tool for Your Business

Friday, July 6th, 2018

The modern workplace will often require professionals to travel to various cities and work remotely.

Video conferencing is a tool that many professionals use to help maintain business operations in changing and diverse environments. It clears a path to better, more efficient, and more frequent communication. It is the key to the development and performance of business communications. Read the rest of this entry »

The Future of Video Conferencing

Friday, April 27th, 2018

Cloud-based video conferencing comes with features that are undeniably beneficial to businesses.

Video conferencing is a tool used for more than just holding meetings. It’s a business communication device that allows for the sharing of ideas, projects, marketing materials, and other important information. As it becomes more common, here are some factors to consider in the future. Read the rest of this entry »

4 Trends in Video Conferencing

Friday, February 23rd, 2018

Video conferencing has evolved tremendously over the last few years.

Gone are the days of all your business operations being managed from one central location. With advanced technical capabilities, it has become more convenient and efficient for company communication to take place from anywhere you are. If your representatives have to travel for meetings, or if you have a second location in another state, out-of-office communication and video conferencing are only becoming more effective, but more economical and essential as well. Here are four trends you’ll start noticing (if you haven’t already) in video conferencing. Read the rest of this entry »

Video Conferencing Success Tips

Friday, August 11th, 2017

Video conferencing is a great form of communication for businesses today.

Video conferencing is one of the most important things that most small businesses do to get in touch with vendors, customers, and other professionals. While everyone needs to participate in video conferences and conference calls, they can sometimes be driven off the rails by unprepared or unprofessional participants. To ensure that your scheduled video conference goes off without a hitch, here are some of the basics that you need to know! Read the rest of this entry »

The Top 4 Benefits of Video Conferencing

Friday, June 16th, 2017

Video conferencing will make your life so much easier!

Video conferencing is a great form of communication. Businesses all over the world are taking advantage of video conferencing because it is an answer to so many problems. With that said, here are the top 4 benefits of video conferencing. Read the rest of this entry »

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