Delta Intellicom

How Call Recording Supports Your Business

Having call recording support can really be a significant benefit to your existing business. In fact, with many employees still working remotely, there are increasing needs to have the proper implementation of voice recordings in place. The reality is, VoIP phone recordings are often the best recourse for business owners looking to create confidence within […]...

Is it Time to Replace Your Business Phone System?

If you have ever run a business, you’re familiar with just how far each and every dollar can go. Sometimes a system your business uses gets slow and cumbersome to use, but the fact that it’s already in place outweighs that and you continue to use it to avoid the cost of installing a new […]...

The Importance of Telecommunication Consultation Services

Buying a new phone sounds like an easy task until you have to do it for your business. Business phone systems need to consider connectivity, ethernet options, cloud services, automation, and many other factors. With so many confusing options available, it can be difficult to know which system is best for your business. If you’re […]...

How to Improve Call Center Customer Experience

What customer experience does your call center provide for your clients? The quality of your call center services is paramount to keeping your customers happy. If you have a long, complicated menu and an inefficient method of routing calls, your customers may be leaving your call center frustrated, meaning they will take their business elsewhere […]...

VoIP vs. Landline: Which is Best for Your Business?

VoIP and landlines have been used for years for business telecommunications, but how do you know which is best for your business? Here are a few questions to help you decide which may fit your team’s needs best!  How Do You Decide Which Business Phone System is Best for Your Needs?  Do You Have Remote […]...

Factors Affecting Your VoIP Call Quality

Business today revolves around phone and internet communications more than it ever has before. The pandemic has changed the way we do business and increased our reliance on phones and computers. One of the main advances that have become available in the last few years is VoIP, or Voice over IP, which uses the internet […]...

Signs You Need to Upgrade Your Business Phone Systems

Business phone systems are critical cornerstones of any business. If you’re growing frustrated with your existing telecommunications systems in your business, you’re not alone. Many companies are shifting to digital phone systems to accommodate the rapidly changing modern workplace. Here are a few signs you may need to start thinking seriously about upgrading your existing […]...

What to Look for in a VoIP Provider

Switching to a VoIP phone system for your business can be a massive step to streamlining your business. It can feel impossible to take the next steps with all providers and options available. When looking for a VoIP provider, you should consider quality, costs, and security risks. A great provider will be able to help […]...

PBX vs. VoIP: Which Small Business Phone System is Best for Your Business?

There are many possibilities when choosing the right small business phone system; after all, it’s a meaningful way to communicate quickly and effectively with your clients! Here are a few factors you can consider when deciding which system is best for your business.  What are VoIP and PBX? VoIP Also called Voice over Internet Protocol, VoIP […]...

Finding the Right Phone System for Your Business

There is no denying that having a phone system for your business might be quite dated and incredibly old-fashioned. But, these days, there is nothing more special than picking up the phone and having a one-on-one conversation with someone. Depending on your industry, it might be uniquely beneficial to invest in a phone system for […]...