When creating a business, there are plenty of considerations you must keep in mind. One such concern is what your networking needs are going to be. We sometimes divide these options up into two main categories: LAN and WAN networks. These might sound rather similar, but they actually differ in ways that are important to […]...
Delivering your business’s phone service through the internet has its benefits. With these cloud phone systems come the unique tools and features enabled by your phone system’s connectivity with your wireless network. You and your employees can take advantage of these items to expand your business capabilities or improve productivity. What are the features you […]...
Using the right telecommunications services supports your operations and furthers your business growth. It stands to reason that the telecommunications carrier which your company relies on should be as invested in your business’s success as you are. Otherwise, you could run into significant problems that hinder your employees and your company. When you partner with […]...
If you’re invested in growing your business and facilitating worker productivity, you need to use the right kinds of telecommunication services. Telecommunication services range from providing hardware, maintaining your voice and data systems, and managing your wired devices, and more. When these services, such as those that Delta Intellicom can offer your business, are working […]...
We’ve mentioned before how your small business growth necessitates adapting to a business phone system. Upgrading your tools is one thing, but you also need to trade up for a more reliable wireless network to handle your small business’s data. If there’s one thing all good business owners know, it’s the value of enacting changes […]...
Many people tend to confuse a call center and a contact center for the same thing. While some of the expected duties and functions overlap, these two settings are not the same and operate differently from each other. There are inherent differences in the methods of customer interaction, and therefore, a difference in the communication […]...
Office headsets are one of those valuable tools that can make any business run more efficiently. These simple devices make handling phone calls much easier on your call representative, which, in turn, means better service for your customers and more revenue for the company. Many businesses or workplaces face different considerations when choosing office headsets. […]...
Before we jump into the benefits structured cabling can provide to your business, let’s review what it is. A structured cabling system is a complete cabling and hardware infrastructure system for managing telecommunications services, like phone lines or internet connectivity. It takes on a higher degree of cable management service by creating a simplified and […]...
Your company’s success may hinge on making high-quality or high-volume calls. In that case, we have various solutions, such as predictive dialer and reliable phone system equipment, to support your business efforts. However, many businesses are also expected to take and answer thousands of calls. The way these incoming calls get addressed impacts customers’ and […]...
Some business phone system features are meant to help by improving efficiency. The predictive dialer tool or feature can help some businesses achieve that by automatically setting up a stream of quality calls. However, before your next business phone system purchase, it’s important to understand the predictive dialer capabilities and how it can potentially help […]...
