A business phone system is a tremendous investment for businesses of all sizes. In order for a commercial business to succeed, they need to be able to communicate effectively internally (employees to employees) and externally (employees to customers). The business phone systems today have several features. We have compiled a brief list of a few ways a business phone system can benefit your employees. Consider these advantages and invest in one for your business this year!
Ability To Transfer Calls
With a business phone system, an employee can transfer a call with just a click of a button. This is a great feature that will improve your business’s customer service. Without one in your office, you run the risk of your business seeming unprofessional to clients. You should be able to transfer a customer on your own without having to rely on another person in your office,
Ability To Share Phone Lines
Did you know that with a quality business phone system today, your employees will have the ability to share phone lines? Every employee should have access to every line have their own extension number. For larger sized companies, this makes communication a lot easier because information does not need to be relayed as much.
Lessens Need For Receptionist
Today, if you call a commercial business, you are either answered by a receptionist or an auto attendant (when you hear a list of instructions of what to dial into your keypad). For some businesses, it makes more sense to have an auto attendant because it is a faster way to reach individuals and you do not need to go through another person. Many people actually prefer this because it cuts out the middleman.
Phone System Solutions from Delta Intellicom
Want to learn more about the ways we can help improve your business? Delta Intellicom can satisfy all of your telecommunication needs, whether you need help with your new VoIP system or just want to streamline your existing office phone network. We have served the Maryland, Washington, D.C, Northern Virginia, and Pennsylvania areas for over20 years and offer an unparalleled customer experience. We have the expertise and products to fulfill all of your phone service and data needs. For more information, contact us online or give us a call at 1-800-946-3358. For more tips, follow us on Facebook, Twitter, and Pinterest.