If you are looking for a product that allows you to host extremely large conference calls, you are likely in the market for a conference bridge. Conference bridge systems and equipment run the gamut from inexpensive and spartan to costly and elaborate. When looking for a conference bridge product, you should keep in mind what you will be using the product for and who will be operating the system. Here are four features to consider when making your next conference bridge purchase.
1. Smartphone Applications
Some conference bridge systems have a mobile app with which users can join conference calls. Since conference bridges use the internet to place calls, many systems allow you to use phones, computers, or smartphones to join a call. Systems that have a mobile app are useful because conference call attendees do not have to be at their office to join a call.
2. Web-Based Call Controls
Web-based call controls give you the ability to monitor and adjust certain aspects of the conference call directly from your computer. Call control features include call recording, a call roster, mute functionality, additional security measures, and more. Moderators or hosts can have the ability to mute callers with some systems, as well as lock the call and require a passcode. These features are useful for meetings which deal with sensitive information, and the web-based portal makes them easier to use.
3. Call Recording
Call recording is a useful feature for lectures or meetings with long agendas. There are a few different iterations of this feature available in many conference bridge services. Some call recording options allow you to save the recording online either online or as a file on your computer. Others only allow playback. While some conference bridge systems include this feature, others charge an additional fee. If the ability to record conference calls is important to you, be sure to ask your telecommunications provider if call recording is an available feature.
4. Number of Callers
When searching for a conference bridge service, keep in mind how many callers you will need to support. A business with 200 employees that has weekly conference calls will have different needs than a 25-person small business.
Phone System Solutions from Delta Intellicom
Want to learn more about the ways we can help improve your business? Delta Intellicom can satisfy all of your telecommunication needs, whether you need help with your new VoIP system or just want to streamline your existing office phone network. We have served the Maryland, Washington, D.C, Northern Virginia, and Pennsylvania areas for over 20 years and offer an unparalleled customer experience. We have the expertise and products to fulfill all of your phone service and data needs. For more information, contact us online or give us a call at 1-800-946-3358. For more tips, follow us on Facebook, Twitter, and Pinterest.