If you’ve decided to take the plunge and switch over to a VoIP phone system, choosing the right VoIP service provider is critical to making your VoIP system work for you and meet your needs. Here are five of the top things that you should be looking for in a VoIP service provider.
Cost
Every business has a different budget, so take a hard look at yours before committing to any particular VoIP service provider. Do you need VoIP service throughout many different offices or is your focus international calls? Depending on the size of your business and your needs, your VoIP service provider will differ.
Features
Every VoIP service provider offers additional add-on features to sweeten the deal and increase the efficacy of the system. Some features that are common include call forwarding, call recording, call queuing, default recorded greetings, hold music, conferencing, and more. Choose which of these features are must-haves for you and select a VoIP service provider that offers them free of charge.
Upgrades
As your business continues to grow, your VoIP phone system needs to grow as well. While you can’t be certain of how many lines you’ll eventually need, choose a VoIP service provider that allows for flexible and easy growth over time.
Reliability
Just like any phone system or utility, if your VoIP system isn’t reliable, it isn’t worth the money that you’re paying. Choose a VoIP provider that can give you reliable solutions that aren’t frequently down for service or missing features. Read reviews to make sure that customer service is up to snuff in case the worst does happen.
Contract
Last but not least, what are the contract terms? Some VoIP service providers don’t require a contract, while others attempt to lock you into multiple years of the service. Make sure that your service provider offers a money-back guarantee in case you aren’t satisfied.
Delta Intellicom for Your VoIP Service Provider Needs
Ready for your VoIP project? Delta Intellicom can satisfy all of your telecommunication needs, whether you need help with your new VoIP system or just want to streamline your existing office phone network. We have served the Maryland, Washington, D.C, Northern Virginia, and Pennsylvania areas for over 20 years and offer an unparalleled customer experience. We have the expertise and products to fulfill all of your phone service and data needs. For more information, contact us online or give us a call at 1-800-946-3358. For more tips, follow us on Google+, Facebook, Twitter, and Pinterest.