The implementing of new technology in the workplace can be a daunting task. You’re dealing with a wide range of people from many different backgrounds. Many older employees in office settings didn’t grow up with the advanced technology that we see today which presents a large learning curve issue. Other younger, millennial employees have grown […]...
We hear about hacking all the time in the news. From big business scares to identity theft via credit card machines, personal and important information being put in a precarious position is not as uncommon as you think. While computers and ATM’s are often cited sources of identity theft, these are not the only serious […]...
Welcome back for part two of last week’s blog post about what happens in an Internet minute. We appreciate you coming back for part two — or if you missed out on the first half, go ahead and click through that link right there. Last week we talked a lot about exactly what goes on […]...
Remember that “Internet of Things” idea that we talked about a couple months ago? Yeah, that’s still alive and well. So much of what we do on a daily basis is about data, connectivity, and the Internet. With that thought in mind, there has to be a lot of information moving around the Internet all […]...
So, you’ve started a new company, and business is booming. You’re bringing more new hires on board seemingly every day, and you’re scrambling to keep up with all the housekeeping and administration that needs to be taken care of as you grow. Don’t let your phone system be part of that chaos — make it […]...
This Thursday, March 31st, is World Backup Day, and you better believe we’ll be celebrating it.. World Backup Day is an independent initiative to raise awareness about the importance of data backup and preservation. Whatever the cause may be — theft/hacking, hardware failure, what have you — a step as simple as a few clicks […]...
Your employees are more than just cogs in your machine. They’re real people with needs, preferences, and jobs to do. Just as they need a functional physical infrastructure to work with (desks, chairs, what have you), they also likely need a strong digital infrastructure, like a good business phone system. But just any old phone […]...
Welcome to the future. While we aren’t quite to the point of sending hologram messages, à la Princess Leia, we are getting pretty close, and might have surpassed that technology in some ways. We’re talking about video conferencing — a technology that allows us to communicate face-to-face with customers, coworkers, friends, and family without the […]...
Millennials are about to make up the biggest percentage of the working population. Actually, according to a Pew Research Center analysis of the 2015 census, they already are — having recently surpassed Generation X-ers — totaling 53.5 million, or about 34%. With that in mind, it’s time to start adjusting to the way millennials work […]...
Customer service is a huge priority in running any type of business. Keeping customers happy will keep them coming back to you, and possibly even lead them to recommend you to friends and family. Effective customer service is generated through effective communication, and effective communication is generated through your phone system. Here’s how choosing the […]...
