VoIP is a commonly used and heard term used within the telecommunication industry. As you learn about how telecommunication can affect and benefit your business, you will probably hear the term used often. However, some business owners are unsure of what the term means and what it can do for their business. VoIP is the […]...
Like any face to face meeting, a business phone call is essential to having a thriving company. On the occasion that you aren’t able to meet with a client in person, a phone call will have to do. However, a lack of business phone etiquette could mean a poor business call. It is important to […]...
As technology continues to grow and expand, businesses are able to offer their staff members’ new options within the workplace. Some companies are beginning to offer double monitors for work; others are creating bigger break rooms for relaxation. In today’s society, more and more companies are also beginning to offer the option of telecommuting to […]...
Your business number is an essential component to your business. Without a main business number, new clients or customers will be unsure as to how to reach you, which can harm your business. Many new business owners are not aware of how the numbers within their business number can affect their business. It is first […]...
A customer contact center is imperative for many businesses and companies, but will add nothing to your business if not run correctly. By connecting your Avaya phone system with the Google Cloud, you are helping to ensure your contact center will run at its highest capacity. The only thing needed to create your contact center […]...
Unified communications has become a well-known business application to implement for a number of years. Every year, additional businesses are using unified communications to organize and simplify their communication efforts on a day to day basis. However, for those businesses that still lack unified communications, the benefits are being lost. So what benefits can small […]...
With the ever growing technology available to small businesses, many are now finding ways to implement video communication. In the past, video communication was only available to a select few businesses that had the money to afford the equipment. However, video communication has now become a readily available tool for small businesses and their unified […]...
As technology continues to evolve and new products are introduced into the market, it can be difficult for business owners to determine what is needed for their business. While some tried and true systems are still relevant after years of use in the business world, others become quickly replaced with newer, more convenient products. One […]...
Competition between small businesses is at an all-time high with the economy still being in a questionable state and consumers being more frugal than ever. Because of this, many small businesses are searching for ways to improve their business and increase staff productivity. One of the ways this can be accomplished is through VoIP services. […]...
At this point, almost everyone has heard mention of the Cloud. Whether they are using the term at work or if they are listening to a news report, the Cloud is becoming a more prominent and driving force in several aspects of life. Recent reports are finding connections between the Cloud and the elements that […]...
