Before answering the question of whether a VoIP phone system makes sense for your business, let’s define the system for you. VoIP means voice over internet protocol. It provides the ability to transmit voice over a data network — the one that your business already has in place. It’s been projected that more than two-thirds of American businesses use this phone system, with the numbers continuing to rise. Let’s discuss the benefits of VoIP and if this system makes sense for your business.
Benefits of VoIP
An internet connection allows users the ability to access VoIP from any location. As many representatives work from home, travel for business, or get stuck where they are because of weather and other delays, it ensures that your business communication will never take a hit. You’ll be able to seamlessly and easily integrate VoIP with your other communication systems, including your Customer Relationship Management. VoIP puts management in your hands with dashboard flexibility and designated customer service.
Productivity
It makes sense that your telecommunications system will directly impact company productivity. Efficient systems should increase your company productivity and support your representatives in their abilities to do their jobs. If you are a business owner that is looking for a more effective system, VoIP features integrated mailboxes and video services for real-time communication. In addition, it eliminates any gaps in telecommunications when employees work remotely.
Costs and Features
When compared to other phone systems, VoIP requires lower startup and maintenance costs. That’s because you won’t have to deal with the management of having as many phone lines onsite. In addition, you’ll be able to customize what features you use, to fully create a system designed to build your business. These features include call forwarding, electronic faxing, three-way conferencing, and even advanced call distribution. Depending on the telecommunications network that your company already has in place, VoIP will help you combine all of your communications systems into one efficient network.
Delta Intellicom for Your Business Phone Needs
Ready for your VoIP project? Delta Intellicom can satisfy all of your telecommunication needs, whether you need help with your new VoIP system or just want to streamline your existing office phone network. We have served the Maryland, Washington, D.C, Northern Virginia, and Pennsylvania areas for over 20 years and offer an unparalleled customer experience. We have the expertise and products to fulfill all of your phone service and data needs. For more information, contact us online or give us a call at 1-800-946-3358. For more tips, follow us on Google+, Facebook, Twitter, and Pinterest.