You might be thinking, “if it’s not broke, don’t fix it,” but that mentality could seriously impair your businesses efficiency and ability to compete in today’s fast paced workplace. Worse, it may cost you big time later down the road. Here are the top five signs that it may finally be time to give your phone system the update it deserves.
Your phone system doesn’t integrate
If your phone system doesn’t integrate well with your CRM or ERP databases, you’re going to end up manually adding call information — which defeats the whole point of these systems in the first place. You can save time and accrue more valuable, accurate date by having a phone system that works with, not against your other business systems.
Your team has gone BYOD
If your team has gone mobile using their own smartphones and tablets, it can create problems if you don’t have the proper backup communications infrastructure. Updating your phone system will maximize the benefits of BYOD by giving you control and visibility of your team when they’re out of the office.
Your business is growing faster than you can keep up
Don’t wait on phone companies to add lines or for IT professionals to install expensive hardware. A modern VoIP phone system can ensure that your communications grow with you, rather than holding you back.
You need better control over your data
Older phone systems may not be able to provide your business with valuable call data. A newer VoIP system can boost your business intelligence and give you access to things like call time, average call duration, and call abandonment rates. This data can greatly improve your workflows and customer satisfaction.
You’re spending too much
Your monthly phone bill may be the biggest indicator that you need a new phone system. And don’t just look at the basics, consider downtime costs, hardware and maintenance requirements. An older phone system could be costing you more than you realize.
Get In Touch With Delta Intellicom Today!
Our motto is “All things telecommunications” for a reason–Delta Intellicom has your back when it comes to understanding unified communication and the ins and outs of any phone system. You can contact us with questions, and we’ll help you work towards implementing this technology into your business. Move into the new world of business and take us with you when you do!
For over 20 years, Delta Intellicom has served the Maryland, Washington DC, Northern Virginia, and Pennsylvania areas in their phone service and data solution needs. By selling high quality products from leading brand names like Avaya, ShoreTel, and Nortel, Delta Intellicom is the only name you need to know when it comes to phone and data services for your business.