VoIP phone systems are powerful tools for your business. Unfortunately, security breaches are becoming more common in small businesses throughout the country. Taking several small steps to make your VoIP phone system more secure will deter potential disasters from occurring.
Stop International Calls
Do you do a great deal of international business? If the answer is no, consider blocking calls to and from international numbers. Many times, these VoIP calls are spam designed to bill you significant amounts without you knowing it. If you end up working with an international business, you can always unblock calls from their specific number or unblock calls from their country.
Proactive monitoring is the single most effective way to protect the security of your VoIP phone system. Keep an eye on traffic and set the alarm or notification system up to alert you when traffic suddenly spikes or stops altogether. Notifications can be configured for a variety of unusual events including calls to places that have never been called before, calls during off hours or when your business is closed, or more repeated calls than normal.
Shut It Down First
If you are suspicious of any traffic on your VoIP phone system, it is always better to immediately stop traffic and deal with the consequences later. If you leave the line open, you could be in trouble for a large amount of money very quickly. If you shut the line off, the worst case scenario is briefly irritating a customer who was calling without nefarious purposes.
Use IP Whitelisting
VoIP phone system hacks are on the rise, but limiting incoming calls to a safe list of IP addresses can boost your security a significant amount. The downside is that all callers will need to be on your safe list to get through. However, when contrasted with the enormous sums of money businesses can lose through a compromised VoIP phone system, it seems like a minor inconvenience.
Delta Intellicom for Your Video Conferencing and VoIP Needs
Ready for your VoIP project? Delta Intellicom can satisfy all of your telecommunication needs, whether you need help with your new VoIP system or just want to streamline your existing office phone network. We have served the Maryland, Washington, D.C, Northern Virginia, and Pennsylvania areas for over 20 years and offer an unparalleled customer experience. We have the expertise and products to fulfill all of your phone service and data needs. For more information, contact us online or give us a call at 1-800-946-3358. For more tips, follow us on Google+, Facebook, Twitter, and Pinterest.