For all things Telecommunications

Why You Need a Hosted Phone Solution

Why You Need a Hosted Phone Solution

A hosted phone solution may just be the way you can up your game and help create a better, more reliable customer service experience.

If you have an unreliable phone system, you may be missing out on a lot of money. Both your employees and customers should ideally have voice calling technology that is reliable and effective. Downtime can cause customers to lose faith in your productivity or customer satisfaction. Nowadays, hosted phone systems are accessible to all kinds of businesses. A hosted phone solution may just be the way you can up your game and help create a better, more reliable customer service experience. 

Easy Maintenance

A hosted phone solution allows your organization to perform quicker, more straightforward maintenance. Making changes to the infrastructure of traditional telecommunications system requires costly on-site visits and may cause significant delays in your service. On the other hand, cloud services allow you to outsource the upkeep of your telecommunications systems. Whatever company you end up partnering with is largely going to be responsible for updates and repairs.

Better Features

Modern communications systems are capable of enhanced features that you may not have seen before. This includes SMS and chat messaging, integration with other software, call recording, and more. Having more features at your fingertips allows you to better serve your customers by taking advantage of the latest and greatest in communications technologies. 

Reliable Service

When companies switch over to using a hosted phone solution, they’re overwhelmingly satisfied with the decision to do so. A big part of that is just how reliable the services can be. You don’t even need to worry about a lapse in your service when switching over, thanks to the ease with which these solutions can be deployed. Provided you stay connected to your Internet service, a hosted phone solution should be able to provide you with consistent, reliable services.

Lower Costs Per Call

At the end of the day, an organization is always looking for ways to cut costs without sacrificing their services. Using a hosted voice service is one way to do so. You’ll incur lower costs per call, which means transparent monthly rates that are easy to understand. There’s no need to worry about long-distance calls either. For many, finding cost-effective calling solutions is paramount to keeping an operation up-and-running smoothly.

Phone System Solutions from Delta Intellicom

Want to learn more about the ways we can help improve your business? Delta Intellicom can satisfy all of your telecommunication needs, whether you need help with your new VoIP system or just want to streamline your existing office phone network. We have served the Maryland, Washington, D.C, Northern Virginia, and Pennsylvania areas for over 20 years and offer an unparalleled customer experience. We have the expertise and products to fulfill all of your phone service and data needs. For more information, contact us online or give us a call at 1-800-946-3358. For more tips, follow us on Facebook, Twitter, and Pinterest.

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