As your business grows, your staff and responsibilities will grow as well. Your phone system should grow with you. In order to keep your business running efficiently, even as doing business gets complicated, you should consider updating your phone system. A private branch exchange, or PBX, phone system can help ease communication and business operations for your company by linking every aspect of your business. These computerized communication systems are easy to maintain, affordable, and have a variety of benefits and features that can help your business. Here are just a few reasons why you should invest in a PBX phone system.
By using a PBX phone system, you centralize the communications for your company. Instead of a long list of contact information for everyone at your company, you will have a single point of contact through which communications can be filtered and easily managed. Plus, the system prevents multiple calls from blocking one another, allowing you to conduct business better, with fewer headaches–and no phone tag.
Improve Internal Communications
When you call another number within your company, even within the same office building, it will be routed outside and back to the other phone, possibly incurring charges and adding unnecessary steps to your internal communications. With a PBX system, the call never needs to leave your internal communications system. This results in fewer errors and more cost-effective communication within your company.
Modern PBX systems can even circumvent traditional telephone systems on the whole. When you utilize web integration with your PBX system, you can run your calls over the Internet using VoIP, or “voice over Internet Protocol.” This can help you avoid telephone bill costs and integrate your communications into a simple, cloud-based system.
When you use a cloud-based system for your communications, you won’t need to worry about new equipment. This makes the update to PBX phone systems a simple and user-friendly upgrade. Plus, over the long run, this will eliminate many maintenance and equipment repair costs associated with a traditional phone system.
PBX phone systems allow for easy automation through the use of an automated attendant. Rather than a receptionist, your calls will be routed through an automated menu. In order to keep your automated routing uncomplicated and user-friendly, be sure to include the option to bypass long instructions by entering an extension.
Phone System Solutions from Delta Intellicom
Want to learn more about the ways we can help improve your business? Delta Intellicom can satisfy all of your telecommunication needs, whether you need help with your new VoIP system or just want to streamline your existing office phone network. We have served the Maryland, Washington, D.C, Northern Virginia, and Pennsylvania areas for over 20 years and offer an unparalleled customer experience. We have the expertise and products to fulfill all of your phone service and data needs. For more information, contact us online or give us a call at 1-800-946-3358. For more tips, follow us on Google+, Facebook, Twitter, and Pinterest.