Delta Intellicom

Using the Conference Phone for your Business

In today’s competitive business world, being able to effectively communicate with both your staff and your clients is a must. If this line of communication breaks down, your business will ultimately suffer the consequences. While many businesses have become solely dependent on email as effective c...

Do you Have Automated Attendants?

Ensuring your clients always feel as though they are being heard by your staff is a major step to take to help with client retention. As soon as clients feel as though they are being ignored, they will feel unwelcomed by your business and will begin to search for services elsewhere. However, the pro...

Wireless Networks and Small Business

When a small business is just starting out, owners are immediately looking for methods to promote productivity. Without productivity, a small business can fail before it even has a chance to begin. However, some business owners struggle when searching for ways to properly support and promote product...

Does my Business need Headsets?

Communication is a vital part of any business. Without effective and consistent communication, your business could begin to suffer, especially if it is fairly new. Most businesses choose to supply their staff with hand help phone devices for their office in order to receive and make calls on a day t...

The Importance of a Business Phone System

Small business owners are constantly looking for the latest ways to keep their customers and team members connected. Communication is an essential component of running a successful small business, and there are times when business owners aren’t sure how to accomplish successful communication. Inst...

The Importance of a Business Phone System

While many might believe that a business phone system is no longer relevant, others remain loyal to the business phone system because they are aware of its importance. While technology has provided us with new ways to communicate over the past few years, a business phone system is still a vital comp...

All about VoIP

VoIP is a commonly used and heard term used within the telecommunication industry. As you learn about how telecommunication can affect and benefit your business, you will probably hear the term used often. However, some business owners are unsure of what the term means and what it can do for their b...

Business Phone Etiquette

Like any face to face meeting, a business phone call is essential to having a thriving company. On the occasion that you aren’t able to meet with a client in person, a phone call will have to do. However, a lack of business phone etiquette could mean a poor business call. It is important to [&hell...

Benefiting from Telecommuting

As technology continues to grow and expand, businesses are able to offer their staff members’ new options within the workplace. Some companies are beginning to offer double monitors for work; others are creating bigger break rooms for relaxation. In today’s society, more and more companies are a...

Choosing your Business Number

Your business number is an essential component to your business. Without a main business number, new clients or customers will be unsure as to how to reach you, which can harm your business. Many new business owners are not aware of how the numbers within their business number can affect their busin...

Google Cloud for Customer Engagement

A customer contact center is imperative for many businesses and companies, but will add nothing to your business if not run correctly. By connecting your Avaya phone system with the Google Cloud, you are helping to ensure your contact center will run at its highest capacity. The only thing needed to...

Unified Communications: What you Can Do

Unified communications has become a well-known business application to implement for a number of years. Every year, additional businesses are using unified communications to organize and simplify their communication efforts on a day to day basis. However, for those businesses that still lack unified...