Delta Intellicom

Video Communication: Driving your Small Business

With the ever growing technology available to small businesses, many are now finding ways to implement video communication. In the past, video communication was only available to a select few businesses that had the money to afford the equipment. However, video communication has now become a readily...

Are Ethernet Cables Outdated?

As technology continues to evolve and new products are introduced into the market, it can be difficult for business owners to determine what is needed for their business. While some tried and true systems are still relevant after years of use in the business world, others become quickly replaced wit...

Utilizing VoIP for your Small Business

Competition between small businesses is at an all-time high with the economy still being in a questionable state and consumers being more frugal than ever. Because of this, many small businesses are searching for ways to improve their business and increase staff productivity. One of the ways this ca...

The Cloud and Millennials

At this point, almost everyone has heard mention of the Cloud. Whether they are using the term at work or if they are listening to a news report, the Cloud is becoming a more prominent and driving force in several aspects of life. Recent reports are finding connections between the Cloud and the elem...

Do I Need a Telephone System?

With more and more business communication being conducted through email, newer businesses are beginning to question the need for a telephone system. Many are now considering a telephone system to be an unnecessary expense and bill for their new business and believe that communication through email i...

New Video Conferencing Capabilities

Avaya has just recently announced new capabilities available when using video conferencing. Because the company is so heavily involved in video conferencing and telecommunications, they are able to use their own experiences to improve their products and services. Avaya was able to then incorporate n...

Video Conference Etiquette

With the technology available to us today, many businesses are beginning to take advantage of the video conference. A video conference allows team members and clients to meet without the need for serious travel. While video conferencing is highly beneficial for businesses, it is important that all i...

Phone Conference Call Etiquette

Even though video conferencing is becoming a larger trend within the business world, many still implement a phone conference call at different times. A phone conference call is a great way to connect with team members as well as clients to keep a strong line of communication at all times. While a ph...

Making Self Service Friendly

For most businesses, when customers and clients call the main line, they are faced with a menu of options. The idea behind this self-service menu is to guide the customer in speaking to the proper team member of your business. However, it is often that customers and clients become frustrated with se...

Headsets or Handheld

Those who work within an office setting know how often they use the telephone to communicate. In a business world run mainly by e-mail, those phone calls are essential, but can become a distraction during the work day. When your office phone rings, you must stop whatever project you were working on ...

Telecommuting: The Future of Business?

As technology continues to advance, the way we conduct business is beginning to change as well. Companies are doing away with the traditional methods of conducting business and branching out to allow technology to mold how business is run. One of the methods in the forefront of this new movement is ...

Conducting a Phone Conference Call

While video conferencing has become a major trend within the world of business, many companies still implement the phone conference call. If your company has a reliable phone system in place through Delta Intellicom, holding a phone conference call is easy and effective. However, it takes more than ...