Whether you’re evaluating your call center’s efficiency or thinking of upgrading key pieces of equipment, understanding the differences between a cloud call center and an on-premise call center is essential. Knowing the difference can help you come to more accurate conclusions about your business and equipment. Let us examine some key differences between cloud call […]...
Almost all businesses have a technical aspect and can involve servers or mechanical closets. That being said, structured cabling is crucial to any technical closet or setup. Structured cabling is infrastructure that supports the cabling of an organization’s technical systems or network and is considered a staple in modern data and telecommunication providers. The importance […]...
Just about every business has a phone system in place these days. A business phone system is so commonplace that it’s actually pretty alarming to customers when they try to contact a business with no phone number. Eventually, any business needs to begin to think about upgrading or entirely replacing their phone system. Part of […]...
Installing a PBX phone system can be incredibly beneficial for any company. This phone system, a private branch exchange system, facilitates internal communication via a private telephone network. This increases the speed of communication among company employees and connects employees that are distant from each other. PBX phone systems don’t require much upkeep after installation, […]...
Is your small to medium-sized business taking advantage of eFax? If not, you’re missing out on some great benefits of using this technology in your workplace! Despite the common misconception of sending faxes to be an outdated form of communication, faxing still plays an essential role in many small businesses. As such, a new technology […]...
Businesses grow with their ability to maximize a worker’s convenient access to tools that allow teams to collaborate. To achieve this goal, companies require smart data solutions that can improve their organizations’ access to their business information. At the same time, the data solutions must also provide for means to keep all the stored information […]...
When you set up your business with a hosted phone solution, you expect the VoIP call quality to reflect your operation’s reliability. On occasion, you and your employees may notice a minor or significant drop in your VoIP call quality. While the situation is not as dire as complete phone system downtime, these reduced call […]...
If you have an unreliable phone system, you may be missing out on a lot of money. Both your employees and customers should ideally have voice calling technology that is reliable and effective. Downtime can cause customers to lose faith in your productivity or customer satisfaction. Nowadays, hosted phone systems are accessible to all kinds […]...
The primary purpose of technology is to make simple tasks easier and more efficient. Sometimes, a phone call or a text chat is not enough to express ideas to coworkers, business associates, or other parties. This situation is among the many reasons why video conferencing can be a massive benefit to a business’s daily operations. […]...
For any business or building owner, it’s essential to know what types of technology and equipment can improve your business functions. What’s equally as important is being able to understand differences in your available options. This way, you can choose the system that most makes sense for your operations or work environment. Many people believe […]...
