When it comes to having a reliable phone system and increasing its uptime, the types of cables used can have a significant impact. Businesses rely on fast internet connectivity to conduct business through the computer and support its VoIP phone service. If the business does not already use a wireless service, then the wired technology should support the business infrastructure to the best of its capabilities. Two common options in the telecommunications industry include copper and fiber optic cabling. Let’s assess the differences in copper cabling and fiber optic cabling’s performance. Read the rest of this entry »
Today’s smartphones are highly capable of many tasks; you can probably start and run a business using just a smartphone. You and your small team may have fared with personal phones when starting your small business. However, you can’t go on professionally servicing your clients or efficiently collaborating with coworkers without a more sophisticated, dedicated business phone system. It’s like starting a successful home business but not moving into a bigger office as you prosper. Every growing business will need upgrades. As your small business grows, so does your team, clients, and overall business needs, including a business phone system to support that growth. Read the rest of this entry »
Constant and effective communication between business team members is necessary for their success. Using the right telecommunication tools helps keep teams connected and current. Several businesses hold regular team meetings or conferences to keep everyone in the loop and gauge progress. Conference bridge easily facilitates the meeting for all, better than the traditional conference call. Learn more about what a conference bridge is and how it can be a smart business solution for your company’s success. Read the rest of this entry »
Uptime in the telecommunications world is of the utmost importance. It is a metric used to measure the performance and reliability of service. For businesses that rely heavily on phone systems, such as call centers and contact centers, achieving a high uptime is critical to their operations. In fact, some of the common causes of downtime to phone systems include human error, equipment failure, and power outages. Keep reading to understand the impacts of uptime on any business, and use these tips to improve your phone system’s uptime.
While modern work environments focus on making use of fast internet connections, computers, and reliable phone systems, we can’t forget to mention the fax machine. Of course, many believe this piece of technology is outdated; the emergence of hosted cloud-based eFax services doesn’t seem to drum up too much excitement among business owners. Today, we’re here to bust three myths about faxing and using eFax in the business setting. Hopefully, then you can see the ways using an eFax service can benefit your business operations, whatever they may be. Read the rest of this entry »
In a world that increasingly moves towards wireless technology and cloud-based operations, cable management service still plays a vital role in several business enterprises. Ethernet and power cables, in particular, are essential in many applications, like telecommunications, control systems, and data centers. You want to keep budgets or employees organized in your business; the same should go for your work environment. Cable management keeps all wires and cords in order, working correctly, and out of the way.
Keep reading to see how cable management service is still relevant to running a successful business. Read the rest of this entry »
All businesses need reliable coworker-to-coworker and employee-to-customer communication to succeed. With Voice over Internet Protocol, or VoIP, companies that have switched to this phone service can count on better call quality, reduced phone costs, and additional features. Some operations can benefit more than others if they use VoIP and work with an excellent provider. See our listed business types that need to make the switch to a VoIP system!
When shopping for business telecommunication solutions, there are a few features that many of us take for granted. One such feature, simultaneous ring, is something you have likely experienced without knowing its name. “Simultaneous ring” is a feature that causes multiple phones to ring when a call comes in. While this was limited to wired work phones in years past (think a receptionist and multiple desk phones), modern sim ring can be applied in an excitingly different way. Cell phones, tablets, computers, and more can all be lumped into a system with sim ring. If you are on the fence about getting a phone system with simultaneous ring, consider these benefits.Read the rest of this entry »