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Why Fiber Optics are the Best Choice for Your Business

August 5th, 2022

Choosing fiber optics for your business will allow you to be more productive with a faster and more stable connection.

We all know that speed is key when it comes to the internet. Whether you’re online gaming against friends or strangers, lag and a slow connection could be the difference between winning and losing. The internet isn’t just for fun, however. Slow internet can also hinder your ability to work remotely, make you look bad during video conferences in front of customers and coworkers, and be really frustrating. Even in the office, where most businesses have access to business-grade internet connections, slow speeds can be a problem. So how do you solve these issues? Fiber Optic internet could be the solution you’re looking for for your small business network. Read on to learn about fiber optics and why they are the best choice for your business.

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Are Landline Telephones Still Relevant for Businesses?

July 29th, 2022

Landline telephones can seem like old-school tech that isn’t worth paying for, but they still provide several important benefits for businesses.

As a small business owner, you’re always looking for ways to cut costs and decrease overhead. But you don’t want to cut out things that are really important to your employees or vital to the way you do business. The point of cost-cutting is to improve profit margins – and decreasing productivity hinders that goal. So if a tool, process, or service is vital to your employees’ workflow and productivity, you need to keep it. But does that include your “landline” telephone? With nearly everyone now having cell phones, and much business communication happening on internet video conferencing, it feels like a traditional phone system might be more than a little outdated. Is a landline telephone even relevant for business anymore?

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Video Conference Etiquette: 3 Ways to Keep it Professional

July 22nd, 2022

Delta Intellicom Video Conference Etiquette

Knowing proper video conference etiquette will allow you to maintain your professionalism even when you’re working remotely.

One major cultural shift that has come out of the pandemic is that so much of business is done virtually now, even for small businesses. Teleconferencing really is a new standard of business these days. And while the jokes about pairing your suit jacket with your pajama pants are great, it’s also important to remember that business etiquette is still of value. Just because we can live a slightly more laid-back life when we work from home, doesn’t mean all of the rules of business etiquette go out the window. In fact, it actually means there are new ones to learn. Let’s touch base on 3 broad video conference etiquette tips to keep it professional.

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Cyber Security Tips for Small Businesses

July 15th, 2022

It’s critical for business owners to take some important steps to tighten the cyber security for their business.

The internet comes with many conveniences, but cyber security issues also make the Internet risky. Small businesses hold sensitive information on cloud-based systems that hackers can retrieve without the proper protection. This problem not only affects employees but customers as well. Every company is responsible for creating a safety culture to improve that business while promoting consumer confidence. Here are a few vital cyber security tips that will benefit small businesses.

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How Your Outdated Phone System is Hurting Your Business

July 1st, 2022

Don’t let an outdated phone system hold your business back.

Keeping your business technology up-to-date can be a daunting task. Depending on your industry, this may be a minor task (keeping computers updated) or a major one (staying on top of the constant changes in the manufacturing world). Almost every single business, however, has a piece of technology that is shared, and it is the same piece of tech that is so often overlooked when it comes to updates: the phone. Most people don’t think there have been many improvements in phone technology, at least for “land lines” in so long that it doesn’t even deserve a second thought. This isn’t true, however, and your outdated phone system could be hurting your business more than you know. Read on to learn more.

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How Scalable Phone Systems Benefit Your Business

June 24th, 2022

Scalable phone systems can save you money in the long run and offer the necessary flexibility for your company and its employees.

Scalable phone systems mean always having a functional, efficient system regardless of how many calls you receive or phone lines you need. So, how does your current phone system measure up? If it’s cumbersome to add lines when you need them, or your phones start acting up when you get over a certain number of incoming calls, you should consider revamping your system with a more manageable, scalable phone system. So, what exactly do scalable phone systems look like, and how do they make it easier for your growing business?

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The Difference Between a Key System and a PBX System

June 17th, 2022

A key service unit, or KSU, is kind of old school but still useful for small businesses that need multiple phone lines.

A telephone system is a vital piece of infrastructure for any modern organization because it connects your business to clients and customers and allows your employees to communicate effectively with each other. A key system and private branch exchange (PBX) are the two primary phone systems used in today’s market. The best option for your business depends on your organization’s size, the number of handsets required, the call volume, and what type of features you need, such as voicemail, conference calls, and advanced call queuing. Here are the core differences between a key system and a PBX system.

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