Blog

Cable Management Service Still Important in an Increasingly Wireless World

October 9th, 2019

Put cords and cables in their place with cable management service.

In a world that increasingly moves towards wireless technology and cloud-based operations, cable management service still plays a vital role in several business enterprises. Ethernet and power cables, in particular, are essential in many applications, like telecommunications, control systems, and data centers. You want to keep budgets or employees organized in your business; the same should go for your work environment. Cable management keeps all wires and cords in order, working correctly, and out of the way.

Keep reading to see how cable management service is still relevant to running a successful business. Read the rest of this entry »

Which Businesses Need VoIP?

October 3rd, 2019

Some businesses reap more benefits than others when they use VoIP.

All businesses need reliable coworker-to-coworker and employee-to-customer communication to succeed. With Voice over Internet Protocol, or VoIP, companies that have switched to this phone service can count on better call quality, reduced phone costs, and additional features. Some operations can benefit more than others if they use VoIP and work with an excellent provider. See our listed business types that need to make the switch to a VoIP system!

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3 Benefits of Simultaneous Ring

September 27th, 2019

When shopping for business telecommunication solutions, there are a few features that many of us take for granted. One such feature, simultaneous ring, is something you have likely experienced without knowing its name. “Simultaneous ring” is a feature that causes multiple phones to ring when a call comes in. While this was limited to wired work phones in years past (think a receptionist and multiple desk phones), modern sim ring can be applied in an excitingly different way. Cell phones, tablets, computers, and more can all be lumped into a system with sim ring. If you are on the fence about getting a phone system with simultaneous ring, consider these benefits.

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Reducing the Costs of Phone System Repair

September 20th, 2019

When researching new phone systems, many companies raise concerns about costs and repair. A new, shiny set of telephones and headsets seems great until things start breaking. The best way to reduce the cost and hassle involved in phone system repair is to install a system that is the right fit for your needs and technical capabilities. Starting off with a robust telecommunication system can set your business up for success. Here are three strategies to decrease the cost and inconvenience involved in phone system repair.

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4 Benefits of Call Recording Software

September 13th, 2019

Whether your company uses phones for customer service, business-to-business transactions, or internal communication, call recording is an incredibly valuable feature. When employees speak to coworkers, customers, or clients on the phone, small yet essential details can get lost in the conversation. Call recording allows employees to refer back to discussions for training purposes, improved recordkeeping, and more. Businesses in any sector can benefit from a phone system with call recording capabilities. Here are four benefits of business phone systems with call recording features.

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How Automatic Call Distribution Improves Customer Service

September 6th, 2019

Automatic call distribution, or the process of routing incoming calls to the most suitable agent available, is a tool that allows businesses and contact centers to ensure that callers are directed to someone who can provide them with the most appropriate help. But what is it about automatic call distribution that makes it such a crucial part of excellent customer service? When you’re relying on a contact center to conduct customer service, it’s essential to ensure your customers are getting the best possible help. Here are some of the ways automatic call distribution improves customer service.

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Things to Keep in Mind When Shopping for Business Phone Systems

August 30th, 2019

If you’re in the market for a new business phone system, you’re likely already aware of just how many options there are. The market is saturated with different options for phones and communication devices, and it can be challenging to wade through them all. Fortunately, at Delta Intellicom, we have the experience to help you sort through the details you need and the ones you can skip. Today, we’ll discuss a few of the factors you should consider before you purchase a new business phone system.

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How Can My Business Use Power Over Ethernet?

August 23rd, 2019

Although some folks think of Ethernet as old and outdated technology, ethernet cables are being used for more and more high-tech applications. Power over Ethernet (or POE) is continuing to thrive as a method of transmitting data and electricity over the same cable, and there are many different applications for POE in business. From telecommunications and security applications to sales tools and visual displays, power over Ethernet can bring increased functionality to electronics in situations where separate power and data cables would be impractical. Read on to learn more about the uses of power over Ethernet in business and commercial settings.

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