Delta Intellicom

Ensuring Reliable Communication: The Importance of Patch Management in PBX Maintenance

In today’s business world, seamless and reliable communication is essential for success. Many organizations rely on PBX (Private Branch Exchange) systems to manage their internal and external phone calls efficiently. Just like any other technology, these systems require regular maintenance to function optimally. One critical aspect of this maintenance is patch management. Patch management involves […]...

Ensuring Clear Communication: How PBX Monitoring Protects Your Call Quality

In today’s fast-paced world, clear and reliable communication is crucial for businesses. Whether you’re discussing important deals or providing customer support, poor call quality can disrupt your operations. This is where PBX (Private Branch Exchange) monitoring comes into play. A PBX is a system that manages and routes telephone calls within your organization, ensuring that […]...

PBX in the Era of IoT: Simplifying Smart Communication

As technology advances, the way we communicate in the business world is evolving rapidly. One key development is the integration of PBX (Private Branch Exchange) systems with the Internet of Things (IoT). PBX systems are traditional business phone networks that allow employees to communicate internally and externally. When combined with IoT, these systems become even […]...

The Power of Integrated Voice and Data Communication

In the realm of telecommunications, voice communication has long been the cornerstone of personal and business interactions. Traditional voice communication systems, such as the Public Switched Telephone Network (PSTN) and more modern Voice over Internet Protocol (VoIP) services, facilitate real-time, synchronous conversations. This contiguity allows for clear expression of tone, emotion, and nuance, making it […]...

Virtualized Deployments for ShoreTel Applications

ShoreTel offers flexible deployment options for its applications, including unified messaging and system administration. These applications can be installed on either physical or virtual servers, providing versatility to suit various IT environments. Deployments can be centralized or distributed, allowing customers to optimize their setup based on specific needs and infrastructure. Physical Servers: On-Premise: Ideal for organizations […]...

Streamline Your Business Communications with Avaya / Nortel BCM

Are you a small to medium business owner looking to enhance your communication systems without getting bogged down by technical jargon? The Avaya / Nortel Business Communication Manager (BCM) is designed to simplify and enhance how your business communicates, offering a comprehensive solution that merges various communication tools into one easy-to-use platform. Why Choose Avaya […]...

Stay Connected Anywhere, anytime with Avaya / Nortel CS1000 PBX

The Avaya/Nortel Communication Server 1000 (CS1000) PBX (Private Branch Exchange) is a robust and feature-rich enterprise communication platform designed to meet the complex communication needs of businesses. Here are some key features and benefits of the CS1000 PBX: Scalability: The CS1000 PBX is highly scalable and can accommodate the communication needs of businesses of all […]...

Unlock Advanced Communication Capabilities with Avaya’s CallPilot

Avaya’s CallPilot Unified Messaging is a powerful application designed to enhance productivity and streamline operations within your enterprise. By seamlessly integrating various communication channels, including presence, real-time communications and near real-time communications CallPilot provides a unified user experience that empowers your team to collaborate effectively anytime, anywhere, and on any device. Real-time communications refer to […]...

Quality of Service (QoS) in VOIP

QoS refers to a set of techniques and mechanisms used to manage and optimize the performance, reliability, and consistency of network services or applications. QoS ensures that certain traffic types or applications receive better treatment over others, prioritizing critical data and ensuring a satisfactory user experience. Voice over IP (VoIP) systems, Quality of Service (QoS) […]...

Voice over Wide Area Network (WAN)

Voice over WAN refers to the transmission of voice communications over a wide area network, typically using internet protocols. This allows for voice communication to be extended beyond local networks, enabling individuals or organizations to communicate over long distances. Voice over WAN is commonly implemented using VoIP (Voice over Internet Protocol) technology, which digitizes voice […]...