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3 Ways to Upgrade Your Online Security

May 13th, 2019

A data breach can be devastating for your business, causing data loss, bringing work to a screeching halt, and even resulting in compromised customer data. Online security is important to avoiding data breaches that can cause issues for your customers as well as your business. Luckily, there are steps you can take to upgrade your online security and keep valuable data protected. In fact, there are lots of simple ways to avoid hackers, ransomware, and other malware from affecting your business. Here are 3 major ways you can upgrade your online security today.

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When to Repair or Replace Your Phone System

May 6th, 2019

If you find yourself in the tricky situation where your phone system goes down, your productivity can really take a hit. Troubleshooting and repair can be tricky and time-consuming, and you may wonder if the phone system needs to be replaced entirely. Businesses rely on phone systems twenty-four hours per day, seven days per week, so it’s no wonder that they can get worn out. Some phone system issues can be repaired, while others may require you to upgrade your phone system entirely. Here’s our helpful guide to knowing when to repair your phone system and when to replace it.

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What to Look for in a Business Phone System

April 29th, 2019

Ensuring that your company has a reliable, effective phone system is an underrated yet critical step to your businesses success. No matter how many options your customers have to reach you; if they’re in a hurry, need personal assistance, or just want to make sure you’re human –phones are the best option. Having a decent phone system will also help you to look more professional, which is why it’s crucial that you find the right system for your business. With the many different options out there, it can be challenging to decide what will be the best fit for you, which is why we’ve put together this list of what to look for in your new phone system.

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The Three Main Types of Phone Systems

April 22nd, 2019

When it comes to staying connected, the right phone system is crucial for any business. Whether you prioritize remote work, cost-effective equipment, or adaptability, there are a few main phone systems that you can choose from. The right phone system for you will depend on your business’s size and unique needs, but there are a few strengths and weaknesses to keep in mind. Here are some of the most important things to know about the three main types of phone systems.

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How Does A VoIP System Work?

April 15th, 2019

Finding the right phone system for your business can be a chore. There are a number of options, and the choice you make can have a significant impact on how effective and easy it is to use your system. Voice over Internet Protocol, or VoIP, is one of the many options, and some consider it to be one of the best. There is a wide range of benefits to a VoIP system, including free calls no matter the distance, clever programming, and a myriad of other details. There are three types of VoIP programs that allow you to find the perfect match for your needs.

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Invest in a Cloud Phone System for Your Small Business

April 8th, 2019

As many small business grow and change, they find that their phone systems need to be upgraded to meet their changing needs. Your phone system should streamline communication for your small business, allowing you and your employees to manage your time efficiently. Cloud phone systems can not only help you to manage phone calls and meetings with ease, they can even help you save on costs. Investing in a cloud phone system can help you better manage and grow your business. Here are just a few major reasons that a cloud phone system can be a great investment for your small business.

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How to Protect Your VoIP from Hackers

April 1st, 2019

Your VoIP plays a very essential role in your business operations. It is part of what connects you to your customers and clients, and is also a tool for your employees to communicate with one another. A lot of sensitive information passes through your VoIP system, so the last thing you want is to be exposed to hackers. VoIP systems on their own are quite well protected, but there is always more you can do to guarantee its function and safety from hackers for you, your employees, and your clients. This is why you should take every precaution possible to protect your VoIP from would-be hackers, and here are a few tips on how to do just that.

Further train employees

Obviously you have already done a fantastic job training your employees when you first hired them, but there is more you can teach them when it comes to protecting your VoIP. Often problems with hackers start with employees not knowing what warning signs to look out for. To combat this, you should be training your employees for dangerous signals that may alert you to signs that your VoIP is being attacked by hackers. Employees should know what the dangers are, including spam calls and emails, as well as what information they must protect for the sake of the company.

Restrict access

Another way to further protect your VoIP is by restricting access to potential risks that could leave you exposed to hackers and the dangers they bring with them. This can easily be done by contacting your VoIP provider and asking them to install protective and restrictive software that can block threats before they happen. Advanced fraud detection software from your VoIP can detect unusual and risky calling patterns early on and alert an administrator who will be able to address the issue quickly.

Encryption

If possible, encryption should always be used to help protect your VoIP calls. Since VoIP calls are usually unencrypted as they travel through the internet, but by adding encryptions where possible, the calls can be further secured and protected. It is an additional safety precaution that you did not have before, which will help to further fend off any hackers from doing damage. By making sure your VoIP is properly encrypted, there will be less worry over the possibilities of what a hacker may do.

Phone System Solutions from Delta Intellicom

Want to learn more about the ways we can help improve your business? Delta Intellicom can satisfy all of your telecommunication needs, whether you need help with your new VoIP system or just want to streamline your existing office phone network. We have served the Maryland, Washington, D.C, Northern Virginia, and Pennsylvania areas for over 20 years and offer an unparalleled customer experience. We have the expertise and products to fulfill all of your phone service and data needs. For more information, contact us online or give us a call at 1-800-946-3358. For more tips, follow us on Google+FacebookTwitter, and Pinterest.

5 Exciting Phone System Features

March 29th, 2019
5 Exciting Phone System Features
Upgrade your phone system this year!

Phone system features go a long way toward helping or hindering your business productivity. Here are five new exciting phone system features that you’ll look forward to implementing into the rest of your communication functions.

Call Forwarding

Being able to forward your calls is not all that exciting nor is it new. However, new technology has taken this familiar feature and made it even more convenient and accessible. The Find Me, Follow Me feature means that you’ll never miss an important call. You can forward your calls to any device and set filters for when you’d rather not be bothered.

Voicemail Transcription

Sometimes our busy schedules don’t allow us the time to sit and listen to our daily voicemails. With voicemail transcription, you can receive the message while you’re in a meeting or in a loud environment. Instead of holding your phone up to your ear, simply read the transcription like a text.

Easy Network Expansion: VoIP

With traditional phones, each physical phone needs its own phone line. VoIP phone networks allow businesses to add as many phones to the network as needed. They connect to your computer network either directly through computers or into the network itself. Software phones require even less as they operate with software on your computer.

Monitor, Whisper, Barge, and Record

Voice calls have gone digital. This means that you’ll be able to easily integrate advanced features with your phone. The monitor feature allows for listening in on calls while the whisper will allow a manager or supervisor to speak to the internal party. The barge feature allows another party to join a call already in progress and record starts two-way recording.

Intuitive Browser Interface

The intuitive browser interface allows you to access all these new features in a simple way. The interface will easily allow you to make changes and configure the system in a way that suits your business functions. Change your greetings, view stats, and manage calls all from the browser interface.

Phone System Solutions from Delta Intellicom

Want to learn more about the ways we can help improve your business? Delta Intellicom can satisfy all of your telecommunication needs, whether you need help with your new VoIP system or just want to streamline your existing office phone network. We have served the Maryland, Washington, D.C, Northern Virginia, and Pennsylvania areas for over20 years and offer an unparalleled customer experience. We have the expertise and products to fulfill all of your phone service and data needs. For more information, contact us online or give us a call at 1-800-946-3358. For more tips, follow us on FacebookTwitter, and Pinterest.