Think about your onboarding process at your business. Hopefully, it’s as simple as adding new employees into your systems, giving them some keys, and going from there. It’d be counterproductive if you had to replace your system every time you expanded the number of employees you had. Instead, you want something that scales with you, as every business is aiming to grow. Scalable business phone systems allow you to add new phones without taking apart your old system. If you’re looking for the right business phone system for your needs, consider one that is scalable and all the benefits that would come with it.
When it comes to your business, some trends are worth following, and some aren’t. This is especially true for technology, with some trends only sustaining a flash of interest and others having more longevity. In the telecommunications field, technology is actually advancing so fast that it can be hard to keep up. VoIP and cloud-based systems may have been a cutting-edge trend yesterday, but today they’re the standard for business telecommunications. That’s because this is one type of technology where the trends are worth following, so here are some you should know. Read the rest of this entry »
A call center is a dedicated resource for managing calls made to and from your customers on behalf of your business. Indeed, many people have the idea that large corporations need call centers to support their operations, while smaller businesses are expected to handle their callers with their business-scale telephone system. Small businesses should consider upgrading their telecommunication efforts to incorporate a call center system for their company. Here are three ways a small business like yours could benefit from using a call center. Read the rest of this entry »
Despite the emerging new technologies, many small businesses have yet to catch up with the times and make use of the exciting new telecommunication technologies. If your business office or company still uses traditional phone systems for your business operations, you may be missing out on things like Voice Over IP (VoIP), robust phone software, or cloud-based call handling. Let’s look at a few ways traditional phone systems might just be holding you and your business back. Read the rest of this entry »
Because communication is so critical to every business, business owners and office managers must be prepared to choose the right business phone system for the workplace. That’s no easy task, either. There are so many highly-rated solutions out there, but each business needs to find its perfect fit. Partnering with a trusted telecommunications provider like Delta Intellicom puts you on the right track to figuring out a tailored solution to your business phone system needs. What else can you do? Here are some tips on how to evaluate which business phone system you really need. Read the rest of this entry »
One way you can upgrade your business or office phone system is by using a modern VoIP phone solution. If you do transition over to using a VoIP system, one of the many new changes you’ll realize is setting up your VoIP phone numbers. This type of number is used as an extension that is assigned to users, like your employees. These calls are placed over the internet and use your data network, not traditional landlines. You can likely set up your VoIP phone numbers with your VoIP system provider using your business’s existing numbers, making the switch that much easier! Here are some more benefits of taking advantage of VoIP phone numbers when conducting your business. Read the rest of this entry »
Communication is key to any business’ success. Today, communication is effectively based on technology and the level of investment a company makes into such technology. It is highly unlikely a business owner will wake up and immediately decide to upgrade their office phone system from legacy technology to advanced, modern systems like VoIP. VoIP is one of a few upgrades that can actually save businesses time and money, all while improving call quality. Many business advisors and analysts would agree that more business owners should consider doing this. Let’s look at why your company should upgrade their office phone systems away from legacy technology. Read the rest of this entry »
Quality business phone headsets are a necessity. This is because your staff will be using them day in and day out. Ultimately, the efficacy of your phone services depends on having reliable, high-quality phone headsets. Like any decision over what products to buy, there are some guidelines you can follow in order to end up with the result that most closely matches your needs. There are some considerations that you absolutely should keep in mind when thinking about purchasing new business phone headsets. Read the rest of this entry »