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How To Tell If You Need Phone System Repairs

July 24th, 2020
How To Tell If You Need Phone System Repairs

Here are a few hard-to-miss signs that you need some phone system repairs.

Your office phones probably get a lot of daily use. As with anything that we operate after a while, it will get worn, even potentially damaged. At that point, you will find yourself needing phone system repairs or outright replacements. Because you and your employees are using those phones so frequently, you may be aware that on some days, the phone system isn’t performing to its highest capacity. Here are a few hard-to-miss signs that you need some phone system repairs. Read the rest of this entry »

Cloud Call Center Versus On-Premise Call Center

July 17th, 2020
Cloud Call Center Versus On-Premise Call Center

Whether you’re evaluating your call center’s efficiency or thinking of upgrading key pieces of equipment, understanding the differences between a cloud call center and an on-premise call center is essential.

Whether you’re evaluating your call center’s efficiency or thinking of upgrading key pieces of equipment, understanding the differences between a cloud call center and an on-premise call center is essential. Knowing the difference can help you come to more accurate conclusions about your business and equipment. Let us examine some key differences between cloud call centers and on-premise call centers. Read the rest of this entry »

How Structured Cabling is Beneficial to Businesses

July 10th, 2020
How Structured Cabling is Beneficial to Businesses

The importance of organized cabling can not be understated. Let’s look into a few reasons why structured cabling can be beneficial to your business.

Almost all businesses have a technical aspect and can involve servers or mechanical closets. That being said, structured cabling is crucial to any technical closet or setup. Structured cabling is infrastructure that supports the cabling of an organization’s technical systems or network and is considered a staple in modern data and telecommunication providers. The importance of organized cabling can not be understated. Let’s look into a few reasons why structured cabling can be beneficial to your business. Read the rest of this entry »

How Many Lines Does My Business Phone System Need?

July 3rd, 2020
How Many Lines Does My Business Phone System Need?

Eventually, any business needs to begin to think about upgrading or entirely replacing their phone system. Part of this is determining just how many lines you’ll need.

Just about every business has a phone system in place these days. A business phone system is so commonplace that it’s actually pretty alarming to customers when they try to contact a business with no phone number. Eventually, any business needs to begin to think about upgrading or entirely replacing their phone system. Part of this is determining just how many lines you’ll need. If you’re looking for how to determine the number of lines your business phone system needs, you’re in the right place. Read the rest of this entry »

Tips for Troubleshooting Your PBX Phone System

June 26th, 2020
Tips for Troubleshooting Your PBX Phone System

PBX phone systems don’t require much upkeep after installation, but as with all technology, you may occasionally need to troubleshoot the system to resolve minor issues.

Installing a PBX phone system can be incredibly beneficial for any company. This phone system, a private branch exchange system, facilitates internal communication via a private telephone network. This increases the speed of communication among company employees and connects employees that are distant from each other. PBX phone systems don’t require much upkeep after installation, but as with all technology, you may occasionally need to troubleshoot the system to resolve minor issues. Below we offer a few troubleshooting solutions for five problems that may arise within your PBX phone system.  Read the rest of this entry »

Small Businesses Can Benefit From Using eFax

June 19th, 2020
Small Businesses Can Benefit From Using eFax

Is your small to medium-sized business taking advantage of eFax? If not, you’re missing out on some great benefits of using this technology in your workplace!

Is your small to medium-sized business taking advantage of eFax? If not, you’re missing out on some great benefits of using this technology in your workplace! Despite the common misconception of sending faxes to be an outdated form of communication, faxing still plays an essential role in many small businesses. As such, a new technology emerged to improve upon the core functions of faxing and turned it into eFax. Keep reading to find out how eFax is an effective alternative to traditional faxing for small businesses.  Read the rest of this entry »

Data Solutions To Keep Business Information Accessible Yet Secured

June 12th, 2020
Data Solutions To Keep Business Information Accessible Yet Secured

Why is employing the right data solutions to manage all of your business information so imperative in today’s digital workplace?

Businesses grow with their ability to maximize a worker’s convenient access to tools that allow teams to collaborate. To achieve this goal, companies require smart data solutions that can improve their organizations’ access to their business information. At the same time, the data solutions must also provide for means to keep all the stored information secure. Why is employing the right data solutions to manage all of your business information so imperative in today’s digital workplace?  Read the rest of this entry »

What’s Impacting Your VoIP Call Quality?

June 5th, 2020
What’s Impacting Your VoIP Call Quality?

When you set up your business with a hosted phone solution, you expect the VoIP call quality to reflect your operation’s reliability.

When you set up your business with a hosted phone solution, you expect the VoIP call quality to reflect your operation’s reliability. On occasion, you and your employees may notice a minor or significant drop in your VoIP call quality. While the situation is not as dire as complete phone system downtime, these reduced call qualities can negatively impact your business in other ways. Your initial reaction may be to blame your telecommunications provider for the sub-par service. In reality, there can be other issues with your internet connectivity that could impact your VoIP call quality. Read the rest of this entry »