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Maintaining Your Privacy While Video Conferencing

April 28th, 2022

Delta Intellicom Privacy While Video Conferencing

There are some steps you can take to protect the privacy of your company and its employees while video conferencing.

Video conferencing is a normal day-to-day activity ever since the Covid-19 pandemic shook up the working world. While many businesses are heading back into the office, many others have found the benefits of working from home to be the better option and opted to do away with the office altogether. Online meetings have come a long way in recent years, but there is still a lot that can be learned about maintaining your privacy while video conferencing.

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The Importance of Telecommunication Consultation Services

April 21st, 2022

Delta Intellicom Telecommunication Consultations Services

It’s important to make sure your business has exactly what it needs to succeed, and a telecommunication consultation can help get you the perfect telecommunications system.

Buying a new phone sounds like an easy task until you have to do it for your business. Business phone systems need to consider connectivity, ethernet options, cloud services, automation, and many other factors. With so many confusing options available, it can be difficult to know which system is best for your business. If you’re struggling to decide, you should take advantage of telecommunication consultation services.

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How to Improve Call Center Customer Experience

April 8th, 2022

Are your customers frustrated when they use your call center? You could be losing business!

What customer experience does your call center provide for your clients? The quality of your call center services is paramount to keeping your customers happy. If you have a long, complicated menu and an inefficient method of routing calls, your customers may be leaving your call center frustrated, meaning they will take their business elsewhere in the future. So, how exactly can you improve your call center experience and retain your customers? Here are some steps you can take.

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VoIP vs. Landline: Which is Best for Your Business?

April 1st, 2022

You’ve heard about VoIP and Landline business phone systems, but which telecommunications solution is best for your business?

VoIP and landlines have been used for years for business telecommunications, but how do you know which is best for your business? Here are a few questions to help you decide which may fit your team’s needs best!

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What to Look for in a VoIP Provider

March 25th, 2022

Are you looking for a reputable VoIP provider to upgrade your business phone systems?

Switching to a VoIP phone system for your business can be a massive step to streamlining your business. It can feel impossible to take the next steps with all providers and options available. When looking for a VoIP provider, you should consider quality, costs, and security risks. A great provider will be able to help you navigate through your concerns and address your needs while providing excellent service. So, what should you look for in a VoIP provider?

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Factors Affecting Your VoIP Call Quality

March 18th, 2022

While VoIP is typically much better than traditional business phone systems, the call quality can still be affected by certain factors.

Business today revolves around phone and internet communications more than it ever has before. The pandemic has changed the way we do business and increased our reliance on phones and computers. One of the main advances that have become available in the last few years is VoIP, or Voice over IP, which uses the internet for telecommunications traffic, a massive upgrade over traditional phones. While it is typically much better than traditional business phone systems, the call quality can still be affected by certain factors. Read on to learn more about factors that can affect your VoIP call quality.

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Signs You Need to Upgrade Your Business Phone Systems

March 11th, 2022

Are your business phone systems due for an upgrade?

Business phone systems are critical cornerstones of any business. If you’re growing frustrated with your existing telecommunications systems in your business, you’re not alone. Many companies are shifting to digital phone systems to accommodate the rapidly changing modern workplace. Here are a few signs you may need to start thinking seriously about upgrading your existing phone systems.

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