Blog - Page 5 of 39 - Delta Intellicom

Why Should You Move Your Business Phone System to the Cloud?

Published On January 20, 2023 Published By deltain

In most industries, the phone is the lifeline of your business. Client and customer calls are what keep your business moving from day to day. Without those leads that come in over the phone, much of your business activities would stop. So, like everything else about your business, your phone system ...

3 Reasons VoIP Is the Best Solution for Remote Workers

Published On January 13, 2023 Published By deltain

Remote work is very common today, as many workplaces and employees appreciate the flexibility that it affords them. However, special modifications need to be made to ensure that they are able to securely and easily communicate with you, each other, and your customers. One of the best solutions is Vo...

3 Reasons Call Centers Need Call Recording

Published On January 6, 2023 Published By deltain

When a customer calls your business to resolve an issue, place a complaint, or even just place an order, do you have a record of what was said on the phone? While most businesses take notes and have other methods of keeping track of what was discussed, there is no substitute for call recording. What...

A Primer on PBX Phone Systems

Published On December 30, 2022 Published By deltain

One of the choices that you have to make when setting up any business is how you’re going to handle phone calls. In many cases, small business owners assume that the call volume will be manageable enough that they can just use their own cell phone. This is almost never a good solution. The alt...

How to Choose the Best VoIP Provider for Your Business

Published On December 22, 2022 Published By deltain

Running a business as smoothly as possible requires finding the best services to partner with. For many businesses these days, that includes picking a business phone system that will meet every one of their organization’s needs. There are so many options out there today, and plenty of them are hig...

Contact Center Trends Coming in 2023

Published On December 15, 2022 Published By deltain

While we have traditionally denoted the business call center in the past, the fact is that technology has pushed these operations into the realm of contact centers—where communication in all forms takes place. They’re not really centers anymore, either. Rather than being stationed in a facility,...

How Telecommunication Services Help Businesses

Published On December 9, 2022 Published By deltain

Telecommunication services are used in almost every business these days, and it’s not hard to see why. Analog communications simply don’t have the same utility as telecommunications. Telecommunications use your business network to make communication in your company as quick and as easy as possib...

Business Networking: What is WAN?

Published On December 2, 2022 Published By deltain

Many businesses these days use WAN, or wide area network, for their business networking needs. It’s a great way of sharing data between customers, employees, vendors, and contractors across geographical space because it’s ideal for establishing long-distance networks. However, there has be...

Does Your Small Business Need a Call Center?

Published On November 18, 2022 Published By deltain

Small businesses have to be careful about every penny spent. They simply don’t have the padding in their budget to chase after new services that won’t give them a return. What’s surprising to so many small business owners is that a call center can be a way to grow their business. That’s righ...

The Many Benefits of Automatic Call Distribution

Published On November 11, 2022 Published By deltain

Your business wants to serve every customer as efficiently as possible. One way to accomplish this is with automatic call distribution (ACD). This system is an effective method of taking incoming calls and directing them to the person who is best able to meet the caller’s needs, whether that is so...

How to Lower Your Business Phone Bill

Published On November 4, 2022 Published By deltain

Every business needs access to certain tools to do a great job, including things like internet and electricity. Unfortunately, these services can really add up and end up taking a toll on your bottom line. There are numerous ways to lower your business phone bill so that you get the same great servi...

4 Signs to Watch for if You Suspect Your VoIP System Has Been Hacked

Published On October 28, 2022 Published By deltain

Voice over Internet Protocol (VoIP) technology is more popular now than ever before, thanks to its versatility and affordable cost. However, it does have some unique vulnerabilities that business owners need to be aware of. Your VoIP system could be exploited and used as a tool for fraud by opportun...

1 2 3 4 5 6 7 8 9 10 … 35 36 37 38 39