Delta Intellicom

How to Strengthen Your Cloud Security

Cloud security is the technology, processes, controls, and policies that protect your cloud-based systems, infrastructure, and data. You and your cloud service provider are accountable for implementing a cloud security strategy that protects your data, adheres to regulatory compliance, and protects ...

2022 Telecommunication Trends Shaping the Industry

For the telecom industry, adapting to rapidly evolving consumer demands while navigating the redefined post-COVID precepts of business itself is no small task. Judging from expert opinion and observable trends, one might soundly conclude that the key to surviving—or better yet, to thriving—lies ...

How IoT Benefits Business

The Internet of Things (IoT) is based on a term coined back in 1999 by a man named Kevin Ashton. At its core, IoT describes a series of connections across a network of applications and devices that allows users to determine integration between these entities for the sake of bolstering their usage. I...

Wired Internet is Better for Your Small Business

As a small business owner (or not so small business), you have a lot of heavy decisions weighing on you. While you likely have staff, employees, co-owners, managers, or others on your team who can help with your decisions, ultimately, you have the final say. In those cases, the weight of the choice ...

5 Ways to Handle High Call Volume

A high call volume is when a company has a 10% increase in calls above its usual volume. If you want your call center to thrive, it’s best to utilize the best strategies to handle a high call volume is a must. It threatens your reputation and bottom line when a client or customer is […]...

3 Ways for Small Businesses to Protect Their Data

In our online world, data security is one of the most important aspects of any business. Aside from data pertaining to that business such as company information and finances, businesses—even small businesses—have a database of Personal Identifiable Information (PII) of employees and customers th...