Anyone involved in the daily operation of a business knows that time is the most limiting resource. You can always make more money but can’t add more hours into the day. You’re taking the time to help clients, train employees, make sales, and maybe even take phone calls. It sure would be nice if remembering […]...
If you’re like most business professionals, the phone is a huge part of your daily process. It is likely how you answer customer questions, field new leads, and finalize major decisions. You probably use your business phone systems daily to talk to employees, customers or clients, and vendors. In the world of telecommunications, you have […]...
VoIP phone systems are one of the most versatile and affordable ways to get the phone service that your business needs. However, choosing it can be a little overwhelming, as there are so many different options on the market today. What are some of the things you should consider when choosing business phone systems at […]...
While using a multi-line business phone system has its obvious benefits, it can still be difficult to make the switch. Transitioning to a new phone system entirely can feel like a big deal. That said, while the transition can present its own learning curve, there are so many benefits that you’ll be thankful you made […]...
Many managers default to enhancing their employees’ knowledge or skill sets to improve company performance. After all, it has excellent outcomes when employees perform their jobs more quickly and effectively. Plus, increasing innovation leads helps to strengthen company performance. However, it’s best to consider that a person’s performance is only as efficient as their tools. […]...
A new year means new trends in every industry, and the telecom industry isn’t any different. The telecom industry is dynamic and the reason behind many new technologies. The telecommunications sector is ever-evolving, and 2023 will be no different. Here are some telecom industry trends in 2023 that you should keep on your radar. 5G […]...
Chances are that your phone system is the lifeline of your business. For many industries, the phone is still the #1 way to connect with new and repeat business. And the last few years of upheaval have resulted in a large number of businesses adapting to work-from-home conditions that persist – this is difficult, if […]...
In most industries, the phone is the lifeline of your business. Client and customer calls are what keep your business moving from day to day. Without those leads that come in over the phone, much of your business activities would stop. So, like everything else about your business, your phone system needs to keep up […]...
Remote work is very common today, as many workplaces and employees appreciate the flexibility that it affords them. However, special modifications need to be made to ensure that they are able to securely and easily communicate with you, each other, and your customers. One of the best solutions is VoIP. Why are VoIP remote workers […]...
When a customer calls your business to resolve an issue, place a complaint, or even just place an order, do you have a record of what was said on the phone? While most businesses take notes and have other methods of keeping track of what was discussed, there is no substitute for call recording. What […]...
