Delta Intellicom

The Future of AI in VoIP

The future of VoIP, augmented by AI, is promising. As 5G networks become more widespread, VoIP systems will see even lower latency and higher-quality voice and video communications. Moreover, AI advancements will bring more predictive features, further enhancing security, reducing operational costs, and improving overall efficiency in communication networks. Delta Intellicom, as their equipment (PBX […]...

Digital vs Analog Trunk Cards: Enhancing Telecommunication Systems for Modern Businesses

In the world of telecommunications, trunk cards play a pivotal role in managing communication between a private branch exchange (PBX) and external networks. These cards come in two primary types: digital and analog, each offering unique advantages and functionalities. Digital trunk cards facilitate the transmission of voice data in digital format, providing superior sound quality […]...

Ensuring Reliable Communication: The Importance of Patch Management in PBX Maintenance

In today’s business world, seamless and reliable communication is essential for success. Many organizations rely on PBX (Private Branch Exchange) systems to manage their internal and external phone calls efficiently. Just like any other technology, these systems require regular maintenance to function optimally. One critical aspect of this maintenance is patch management. Patch management involves […]...

Ensuring Clear Communication: How PBX Monitoring Protects Your Call Quality

In today’s fast-paced world, clear and reliable communication is crucial for businesses. Whether you’re discussing important deals or providing customer support, poor call quality can disrupt your operations. This is where PBX (Private Branch Exchange) monitoring comes into play. A PBX is a system that manages and routes telephone calls within your organization, ensuring that […]...

Virtualized Deployments for ShoreTel Applications

ShoreTel offers flexible deployment options for its applications, including unified messaging and system administration. These applications can be installed on either physical or virtual servers, providing versatility to suit various IT environments. Deployments can be centralized or distributed, allowing customers to optimize their setup based on specific needs and infrastructure. Physical Servers: On-Premise: Ideal for organizations […]...

Streamline Your Business Communications with Avaya / Nortel BCM

Are you a small to medium business owner looking to enhance your communication systems without getting bogged down by technical jargon? The Avaya / Nortel Business Communication Manager (BCM) is designed to simplify and enhance how your business communicates, offering a comprehensive solution that merges various communication tools into one easy-to-use platform. Why Choose Avaya […]...

Stay Connected Anywhere, anytime with Avaya / Nortel CS1000 PBX

The Avaya/Nortel Communication Server 1000 (CS1000) PBX (Private Branch Exchange) is a robust and feature-rich enterprise communication platform designed to meet the complex communication needs of businesses. Here are some key features and benefits of the CS1000 PBX: Scalability: The CS1000 PBX is highly scalable and can accommodate the communication needs of businesses of all […]...

Unlock Advanced Communication Capabilities with Avaya’s CallPilot

Avaya’s CallPilot Unified Messaging is a powerful application designed to enhance productivity and streamline operations within your enterprise. By seamlessly integrating various communication channels, including presence, real-time communications and near real-time communications CallPilot provides a unified user experience that empowers your team to collaborate effectively anytime, anywhere, and on any device. Real-time communications refer to […]...

Quality of Service (QoS) in VOIP

QoS refers to a set of techniques and mechanisms used to manage and optimize the performance, reliability, and consistency of network services or applications. QoS ensures that certain traffic types or applications receive better treatment over others, prioritizing critical data and ensuring a satisfactory user experience. Voice over IP (VoIP) systems, Quality of Service (QoS) […]...

Ethernet Switching

Imagine you have a big office building with lots of rooms, and each room has a bunch of people who need to communicate with each other. Now, you want a way for all these people to talk to each other quickly and efficiently. Think of the office building as your network. It’s the place where […]...