Delta Intellicom

Ethernet Switching

Imagine you have a big office building with lots of rooms, and each room has a bunch of people who need to communicate with each other. Now, you want a way for all these people to talk to each other quickly and efficiently. Think of the office building as your network. It’s the place where [&h...

When to upgrade your PBX?

Identifying the need to upgrade your PBX (Private Branch Exchange) system is essential to ensure that your organization’s communication infrastructure remains efficient, secure, and aligned with evolving business needs. Frequent call drops, poor call quality, delays, and other performance issu...

Importance of Audio Conferencing in Small Business.

Audio conferencing plays a significant role in the success of small businesses by providing a cost-effective and efficient means of communication. Small businesses often have limited budgets. Audio conferencing reduces the need for travel, which can be a significant cost-saving measure. It eliminate...

Why do you need a Cloud Phone System?

Cloud-based or hosted VoIP (Voice over Internet Protocol) phone systems, have become increasingly popular for businesses of all sizes nowadays. Unlike traditional on-premise phone systems, cloud phone systems leverage the internet to provide voice communication services in your organization. In a cl...

On-premise Telephone System

If your telephone system is physically located within the premises of your organization or business, then it is the type of on-premise business phone system. On-premise systems involve having all the necessary equipment and software installed on-site. It typically requires the purchase of specific h...

Why do we need a modern business phone system?

A business phone system is a dedicated telephony setup designed to handle the specific communication needs of businesses. It aims to provide efficient, reliable, and professional communication methods for companies to interact with clients, partners, and internal staff. They can be tailored to fit a...

Improving old business phone system with VOIP

Upgrading an old phone system to a VoIP (Voice over Internet Protocol) system can bring numerous benefits to your business. One of the primary reasons businesses and individuals switch to VOIP is to save money. International and long-distance calls are generally cheaper on VOIP than through traditio...

Why You Should Record Your Business Calls

What if there was a simple way to get material to train future employees, ensure that your existing customer service personnel are doing a great job, and protect yourself against potential liability? There is! Call recording is an easy tool to improve your business phone system and make sure that yo...

VoIP vs. Landline: Which Is Best for You?

Every business needs the right phone systems to thrive. Choosing the best option from the many business phone systems on the market is essential, as your telecommunications systems constitute a significant investment. When deciding between VoIP and a landline, how can you make the best choice for yo...

What to Know About Call Queuing

Providing excellent customer service is the goal of every business, and there are many ways to accomplish it. Working with a call center is one way to improve your response time, boost overall customer experience, and improve your metrics. One of the many benefits of using a call center is the abili...

Improve Business Operations with a PBX System

You can improve your business and make things more efficient in many different ways. One of the things that has the greatest impact is the right telecommunications system. Thanks to their efficacy, affordability, and versatility, PBX phone systems remain one of the most popular types of business pho...

Choosing the Right Phone System For Your Business

Just about every business these days relies on its business phone system, including small businesses. It’s a stark change from even just a few years ago, when everyone was using a legacy business phone system that required plenty of wires and hardware strewn about the office. Now, even mom-and-pop...