Delta Intellicom

Business Networking: What is WAN?

Many businesses these days use WAN, or wide area network, for their business networking needs. It’s a great way of sharing data between customers, employees, vendors, and contractors across geographical space because it’s ideal for establishing long-distance networks.  However, there has been some evolution in the business networking space, and many people use SD-WAN (software-defined […]...

The Many Benefits of Automatic Call Distribution

Your business wants to serve every customer as efficiently as possible. One way to accomplish this is with automatic call distribution (ACD). This system is an effective method of taking incoming calls and directing them to the person who is best able to meet the caller’s needs, whether that is someone in the sales department […]...

How to Lower Your Business Phone Bill

Every business needs access to certain tools to do a great job, including things like internet and electricity. Unfortunately, these services can really add up and end up taking a toll on your bottom line. There are numerous ways to lower your business phone bill so that you get the same great service without sacrificing […]...

4 Signs to Watch for if You Suspect Your VoIP System Has Been Hacked

Voice over Internet Protocol (VoIP) technology is more popular now than ever before, thanks to its versatility and affordable cost. However, it does have some unique vulnerabilities that business owners need to be aware of. Your VoIP system could be exploited and used as a tool for fraud by opportunistic criminals. What are the signs […]...

How to Strengthen Your Cloud Security

Cloud security is the technology, processes, controls, and policies that protect your cloud-based systems, infrastructure, and data. You and your cloud service provider are accountable for implementing a cloud security strategy that protects your data, adheres to regulatory compliance, and protects your customers’ privacy.  A dependable strategy will protect you from the financial, reputational, and […]...

Which Is Better: On-Premise or Hosted Phone Service?

Phone systems are a critical part of any business, and choosing the right one can determine whether or not your employees have access to the tech that they need to get the job done. Two of the most common options for phone systems are on-premise and hosted services. Which is right for you, on-premise or […]...

2022 Telecommunication Trends Shaping the Industry

For the telecom industry, adapting to rapidly evolving consumer demands while navigating the redefined post-COVID precepts of business itself is no small task. Judging from expert opinion and observable trends, one might soundly conclude that the key to surviving—or better yet, to thriving—lies in embracing digitization and, more specifically, expanding interconnectivity. The latter has emerged […]...

How IoT Benefits Business

The Internet of Things (IoT) is based on a term coined back in 1999 by a man named Kevin Ashton. At its core, IoT describes a series of connections across a network of applications and devices that allows users to determine integration between these entities for the sake of bolstering their usage. IoT is constantly […]...

Important Security Features of Your VoIP Phone System

VoIP phone systems are definitely the best business phone solution for most businesses today. VoIP offers numerous benefits in terms of flexibility and functionality, especially for businesses that operate a lot remotely. For those that are still considering the switch to VoIP, part of the hesitation may have to do with security. Is a VoIP […]...

Common PBX Phone System Problems and How to Fix Them

A Private Exchange Branch (PBX) is a business phone system that helps companies overcome the physical restrictions of a traditional telephone system. Your business can benefit from a PBX system because you’ll no longer have to worry about copper wires or break the budget regarding your communications. Your business will be more successful when you […]...