Delta Intellicom

What is a PBX Phone System?

If you’re like most business professionals, the phone is a huge part of your daily process. It is likely how you answer customer questions, field new leads, and finalize major decisions. You probably use your business phone systems daily to talk to employees, customers or clients, and vendors. In the world of telecommunications, you have […]...

Choosing a VoIP Phone System for Your Business

VoIP phone systems are one of the most versatile and affordable ways to get the phone service that your business needs. However, choosing it can be a little overwhelming, as there are so many different options on the market today. What are some of the things you should consider when choosing business phone systems at […]...

What is the Role of Telecoms in Business?

Many managers default to enhancing their employees’ knowledge or skill sets to improve company performance. After all, it has excellent outcomes when employees perform their jobs more quickly and effectively. Plus, increasing innovation leads helps to strengthen company performance. However, it’s best to consider that a person’s performance is only as efficient as their tools. […]...

Telecom Industry Trends 2023 

A new year means new trends in every industry, and the telecom industry isn’t any different. The telecom industry is dynamic and the reason behind many new technologies. The telecommunications sector is ever-evolving, and 2023 will be no different. Here are some telecom industry trends in 2023 that you should keep on your radar. 5G […]...

How to Find the Best Phone System for Your Business

Chances are that your phone system is the lifeline of your business. For many industries, the phone is still the #1 way to connect with new and repeat business. And the last few years of upheaval have resulted in a large number of businesses adapting to work-from-home conditions that persist – this is difficult, if […]...

Why Should You Move Your Business Phone System to the Cloud?

In most industries, the phone is the lifeline of your business. Client and customer calls are what keep your business moving from day to day. Without those leads that come in over the phone, much of your business activities would stop. So, like everything else about your business, your phone system needs to keep up […]...

3 Reasons VoIP Is the Best Solution for Remote Workers

Remote work is very common today, as many workplaces and employees appreciate the flexibility that it affords them. However, special modifications need to be made to ensure that they are able to securely and easily communicate with you, each other, and your customers. One of the best solutions is VoIP. Why are VoIP remote workers […]...

A Primer on PBX Phone Systems

One of the choices that you have to make when setting up any business is how you’re going to handle phone calls. In many cases, small business owners assume that the call volume will be manageable enough that they can just use their own cell phone. This is almost never a good solution. The alternative […]...

How to Choose the Best VoIP Provider for Your Business

Running a business as smoothly as possible requires finding the best services to partner with. For many businesses these days, that includes picking a business phone system that will meet every one of their organization’s needs. There are so many options out there today, and plenty of them are high-quality, so it often comes down […]...

Contact Center Trends Coming in 2023

While we have traditionally denoted the business call center in the past, the fact is that technology has pushed these operations into the realm of contact centers—where communication in all forms takes place. They’re not really centers anymore, either. Rather than being stationed in a facility, contact centers are now disbursed across the globe as […]...