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What is the Role of Telecoms in Business?

Published On February 10, 2023 Published By deltain
Many managers default to enhancing their employees’ knowledge or skill sets to improve company performance. After all, it has excellent outcomes when employees perform their jobs more quickly and effectively. Plus, increasing innovation leads helps to strengthen company performance. However, i...
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Telecom Industry Trends 2023 

Published On February 3, 2023 Published By deltain
A new year means new trends in every industry, and the telecom industry isn’t any different. The telecom industry is dynamic and the reason behind many new technologies. The telecommunications sector is ever-evolving, and 2023 will be no different. Here are some telecom industry trends in 2023...
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How to Find the Best Phone System for Your Business

Published On January 27, 2023 Published By deltain
Chances are that your phone system is the lifeline of your business. For many industries, the phone is still the #1 way to connect with new and repeat business. And the last few years of upheaval have resulted in a large number of businesses adapting to work-from-home conditions that persist – thi...
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A Primer on PBX Phone Systems

Published On December 30, 2022 Published By deltain
One of the choices that you have to make when setting up any business is how you’re going to handle phone calls. In many cases, small business owners assume that the call volume will be manageable enough that they can just use their own cell phone. This is almost never a good solution. The alt...
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Contact Center Trends Coming in 2023

Published On December 15, 2022 Published By deltain
While we have traditionally denoted the business call center in the past, the fact is that technology has pushed these operations into the realm of contact centers—where communication in all forms takes place. They’re not really centers anymore, either. Rather than being stationed in a facility,...
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Business Networking: What is WAN?

Published On December 2, 2022 Published By deltain
Many businesses these days use WAN, or wide area network, for their business networking needs. It’s a great way of sharing data between customers, employees, vendors, and contractors across geographical space because it’s ideal for establishing long-distance networks.  However, there has be...
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The Many Benefits of Automatic Call Distribution

Published On November 11, 2022 Published By deltain
Your business wants to serve every customer as efficiently as possible. One way to accomplish this is with automatic call distribution (ACD). This system is an effective method of taking incoming calls and directing them to the person who is best able to meet the caller’s needs, whether that is so...
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How to Lower Your Business Phone Bill

Published On November 4, 2022 Published By deltain
Every business needs access to certain tools to do a great job, including things like internet and electricity. Unfortunately, these services can really add up and end up taking a toll on your bottom line. There are numerous ways to lower your business phone bill so that you get the same great servi...
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