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Optimizing Your Business’ Phone System

Published On February 2, 2016 Published By deltain
Effective communication, both internally and externally, can be the marker of a successful and smoothly operating business. One of the first steps in establishing effective communication is in choosing and installing the proper phone system for your office. Whether installing a brand new phone syste...
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Advantages of Fiber Optic Cables

Published On January 27, 2016 Published By deltain
The 21st century is bringing about more rapidly innovative change than any era before it. The telecommunications industry is one of the central hubs of this change, with the ways in which we communicate evolving seemingly every other week. One core way that telecommunications has changed is through ...
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The 4 Major Benefits of Telecom Services

Published On January 8, 2016 Published By deltain
Efficient communication, both within your company and with clients, is a crucial aspect of any business. Installing a high-quality phone system and hiring a talented telecommunications team is the key to an efficient system of communication. There are several advantages to making the effort to ensur...
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Why VLANs are Great for Small Businesses

Published On January 1, 2016 Published By deltain
Just because a business is small doesn’t mean it has to limit itself. Virtual LANS can be used to great effect by small businesses to bolster security, increase usability, and improve network performance. You can use VLANs to separate sensitive traffic and users onto their own protected network. T...
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Video Conferencing Etiquette 101

Published On December 11, 2015 Published By deltain
While it has been generally agreed upon that video conferencing is an asset to any business, it is new enough that many of us are not sure of how to use it the most effectively. We have not completely adapted to this technology. Often knowing where or when to look or what to projected over […...
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Tips for Handling Angry Customers

Published On December 1, 2015 Published By deltain
It’s bound to happen: an angry phone call from an upset customer. By the time an upset customer reaches you on the phone, they are most likely ready to vent their frustrations on you. The most important thing to do when you are the receiving end of an upset customer’s frustrations is to remain c...
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How to Polish Your Phone Answering Skills

Published On November 25, 2015 Published By deltain
Answering the phone can be difficult. There are days when you just are not feeling well and don’t feel like talking on the phone. It can be hard to be nice on the phone, especially if you view it as a distraction from more important work. Being happy, memorable, and helpful on the phone is [&helli...
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Signs You Need to Update Your Phone System

Published On November 19, 2015 Published By deltain
It’s no fun when your phones don’t work. Inter-office communication becomes more difficult, and clients become upset. If you’re having trouble with your phone system, maybe it’s time to consider an upgrade. Here are three signs to look for to tell if you need to upgrade your phone system. Te...
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Might 10-Gigabit Ethernet be in Your Future?

Published On November 14, 2015 Published By deltain
We realize that our clients do not have to “get into the weeds” with us when it comes to the technical aspects of data networks. But it always helps to be familiar with where the industry is heading, and whether it’s relevant to your particular situation. If you haven’t heard about it alread...
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The Role of Phone Calls in Business

Published On November 6, 2015 Published By deltain
Business phone calls are some of the most important tasks we manage in business. Some phone calls are more important than others, but all have the ability to impact our business for the better or worse when face-to-face interactions are hard to come by. Mastering good phone communication can truly m...
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