Call quality issues can severely interfere with your business’s workflow and communications. And while voice-quality issues are less prevalent in today’s VoIP systems than they were a few years ago, problems can still occur from time to time. VoIP calls can be much more difficult to troubleshoot...

While some believe that landlines are becoming obsolete with the rise of mobile and online telecommunication solutions, there are actually a number of reasons why landline telephones should still be embraced by your business. Here are a few things you should consider before you ditch the cord. They ...

Verizon is likely to bring closure to a series of strikes that began in April after reaching an agreement with two major unions, Communications Workers of America and International Brotherhood of Electronic workers. The unions, representing over 40,000 striking workers, argued that the company was m...

On May 17, 1865, the first International Telegraph Convention was signed, and the International Telecommunications Union (ITU) was formed. Since 1969, the anniversary of those two events has served as World Telecommunication and Information Society Day (otherwise known as WTISD or World Information ...