Delta Intellicom

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Creating your Telecommunication Team

Published On October 30, 2015 Published By deltain
If you wish to have a successful business, you need to develop a strong team. While a team is essentially meaning your staff members, your team can also mean your telecommunication networks. Through cloud services, VoIP services, and voice services, your business could be stronger than ever. Without...
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What is a Softphone?

Published On October 16, 2015 Published By deltain
Recently, many businesses are beginning to hear the term “softphone” thrown around when it comes to business phones or phone systems. While some may believe that softphones are physical phones, a softphone is actually describing the software used for VoIP. This means that your laptop, desktop, o...
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Protecting your Phone System from Hackers

Published On October 9, 2015 Published By deltain
Every so often, the news will tell us of a new case of hackers gaining access to private and sensitive information. Most often, we hear about these hacks taking place through computers and credit card machines. While these hacks are serious, it is also important to realize your business could be hac...
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Storm Management through Telecommunication

Published On October 2, 2015 Published By deltain
While the summer months that bring the thunderstorms are behind us, the winter months are right around the corner. Winter months tend to bring snowfalls and ice, which can make working difficult. Power outages paired with treacherous commute conditions can make working a serious issue during the win...
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The Harm in Used Phone Systems

Published On September 25, 2015 Published By deltain
Like many things today, phone systems can be purchased by businesses either brand new or used. However, when you purchase a car or home used you are given the chance to learn about its history. A car comes with a report on accidents and damage that has occurred over the years while it was in [&helli...
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Updating your Phone System: What to Consider

Published On September 18, 2015 Published By deltain
Technology is constantly evolving, which means businesses are constantly working hard to keep up with the latest developments. Between new internet features, the latest applications, and even new phone services, businesses have a bevy of options to choose from when it comes to communication. One of ...
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Should my Business Utilize Video Conferencing?

Published On September 4, 2015 Published By deltain
For many businesses, technology has created new ways for clients and staff members to conduct business. While some technology has been accepted with open arms, other forms of technology have been snubbed by business owners who prefer to handle their business in a more traditional way. However, these...
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Using VoIP for a Multiple Location Business

Published On August 28, 2015 Published By deltain
Consistent quality is essential in running a successful business and having a high client retention rate. In order for clients to return and remain loyal to your business, your business must first provide them with a high quality service to start, and then keep up with that quality of service upon t...
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VoIP and IP Telephony: Is there a Difference?

Published On August 14, 2015 Published By deltain
When it comes to telecommunication, there are several terms that can be confusing or interchanged depending on who you are talking to. One combination of these terms includes VoIP and IP telephony. While the terms are often interchangeable when used, it is important to understand the difference betw...
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Using the Conference Phone for your Business

Published On July 31, 2015 Published By deltain
In today’s competitive business world, being able to effectively communicate with both your staff and your clients is a must. If this line of communication breaks down, your business will ultimately suffer the consequences. While many businesses have become solely dependent on email as effective c...
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Do you Have Automated Attendants?

Published On July 17, 2015 Published By deltain
Ensuring your clients always feel as though they are being heard by your staff is a major step to take to help with client retention. As soon as clients feel as though they are being ignored, they will feel unwelcomed by your business and will begin to search for services elsewhere. However, the pro...
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Wireless Networks and Small Business

Published On July 10, 2015 Published By deltain
When a small business is just starting out, owners are immediately looking for methods to promote productivity. Without productivity, a small business can fail before it even has a chance to begin. However, some business owners struggle when searching for ways to properly support and promote product...
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