Delta Intellicom

What is a PBX System?

Here at Delta Intellicom, one of our services is maintaining and monitoring an office PBX system. This system is one of the most important pieces of a functional, efficient office. What is a PBX system, you may ask? Time to find out. Connecting Your Entire Office PBX stands for Private Branch Exchan...

VoIP vs. Traditional Landline

If you haven’t yet upgraded your commercial phone over to voice over internet protocol, now is the time to investigate your options! What benefits does VoIP service offer your business phone system? What is VoIP? VoIP uses broadband internet to transmit data versions of the audio you speak to the ...

Hospitals Need Good Phone Systems Too!

We have seen before why having a good phone system is important for businesses. Hospitals have a particular need for good communication systems. It is crucial for hospitals to have an open line of communication with patients and get a reliable connection with fellow practitioners. Having an up to da...

Keeping Your VoIP Business System Maintained

Company managers have many responsibilities and often take the smooth operation of their phone systems for granted – until it doesn’t work any more. Maintaining your VoIP system is simple, and will prevent much bigger problems down the road. Here are some simple tips to follow to ensure your...

Signs It’s Time to Update Your Phone System

You might be thinking, “if it’s not broke, don’t fix it,” but that mentality could seriously impair your businesses efficiency and ability to compete in today’s fast paced workplace. Worse, it may cost you big time later down the road. Here are the top five signs that it may finally be tim...

Fascinating Facts about Telecom and Mobile Phones

In comparison to most industries, telecommunications is fairly young. And yet, telecom represents one of the most fundamental components of our modern way of life. Smartphones and the internet of things are likely to be the defining features of our generation, and generations to come. Here’s a qui...

Troubleshooting Packet Loss

If you have ever experienced packet loss, you’ve noticed the effects in all of your digital communications. Problems can occur like issues with the phone system including phone calls and video calls as well as mutation of data and images that the network is receiving. There are a multitude of reas...

How Cloud-Based Phone Systems Help Your Call Center

Pleasing customers is the number one priority for nearly every business. Cloud-based phone systems can help to increase your customer satisfaction levels. Because of the efficiency, flexibility, and reliability of a cloud-based phone system it is a great option for any call center. Read on to find o...