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Utilizing VoIP for your Small Business

Published On April 10, 2015 Published By deltain
Competition between small businesses is at an all-time high with the economy still being in a questionable state and consumers being more frugal than ever. Because of this, many small businesses are searching for ways to improve their business and increase staff productivity. One of the ways this ca...
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The Cloud and Millennials

Published On April 10, 2015 Published By deltain
At this point, almost everyone has heard mention of the Cloud. Whether they are using the term at work or if they are listening to a news report, the Cloud is becoming a more prominent and driving force in several aspects of life. Recent reports are finding connections between the Cloud and the elem...
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Do I Need a Telephone System?

Published On April 8, 2015 Published By deltain
With more and more business communication being conducted through email, newer businesses are beginning to question the need for a telephone system. Many are now considering a telephone system to be an unnecessary expense and bill for their new business and believe that communication through email i...
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New Video Conferencing Capabilities

Published On March 17, 2015 Published By deltain
Avaya has just recently announced new capabilities available when using video conferencing. Because the company is so heavily involved in video conferencing and telecommunications, they are able to use their own experiences to improve their products and services. Avaya was able to then incorporate n...
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Video Conference Etiquette

Published On March 5, 2015 Published By deltain
With the technology available to us today, many businesses are beginning to take advantage of the video conference. A video conference allows team members and clients to meet without the need for serious travel. While video conferencing is highly beneficial for businesses, it is important that all i...
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Phone Conference Call Etiquette

Published On February 26, 2015 Published By deltain
Even though video conferencing is becoming a larger trend within the business world, many still implement a phone conference call at different times. A phone conference call is a great way to connect with team members as well as clients to keep a strong line of communication at all times. While a ph...
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Making Self Service Friendly

Published On February 17, 2015 Published By deltain
For most businesses, when customers and clients call the main line, they are faced with a menu of options. The idea behind this self-service menu is to guide the customer in speaking to the proper team member of your business. However, it is often that customers and clients become frustrated with se...
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Headsets or Handheld

Published On February 9, 2015 Published By deltain
Those who work within an office setting know how often they use the telephone to communicate. In a business world run mainly by e-mail, those phone calls are essential, but can become a distraction during the work day. When your office phone rings, you must stop whatever project you were working on ...
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Telecommuting: The Future of Business?

Published On February 3, 2015 Published By deltain
As technology continues to advance, the way we conduct business is beginning to change as well. Companies are doing away with the traditional methods of conducting business and branching out to allow technology to mold how business is run. One of the methods in the forefront of this new movement is ...
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Conducting a Phone Conference Call

Published On January 30, 2015 Published By deltain
While video conferencing has become a major trend within the world of business, many companies still implement the phone conference call. If your company has a reliable phone system in place through Delta Intellicom, holding a phone conference call is easy and effective. However, it takes more than ...
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Using VoIP to Expand a Small Business

Published On January 23, 2015 Published By deltain
When you are first starting a small business, your first major goal is to stay afloat and get your company off the ground. Once your small business has found its footing, the next goal in mind is to expand. In order to successfully expand your small business, you must ensure that your clients and te...
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The Millennial Generation and Technology

Published On January 6, 2015 Published By deltain
According to the consulting firm PricewaterhouseCoopers, approximately 50 percent of the global workforce will be made up of the millennial generation by 2020. Unlike generations before them, millennials have a different take on workplace technology and how to best utilize their time and experience ...
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